Cumbria Reviews

Just a moment

1.55
22 reviews
Poor Rating
Based on 22 user experiences

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AI Review Summary Based on 22 reviews

Overall customer experience with Cumbria Constabulary is overwhelmingly negative, with the vast majority of reviews expressing extreme dissatisfaction. The primary complaints center on perceived corruption, xenophobia, and a failure to address serious crimes while focusing excessively on minor traffic offenses. Many reviewers describe the police as rude, dismissive, unhelpful, and unprofessional when contacted for assistance. Specific criticisms include officers being described as inept, too young and inexperienced, and using dirty tactics to penalise motorists. The non-emergency contact system (101) is reported as deliberately obstructive, with operators being rude and hanging up. There are multiple allegations of the force allowing xenophobic attitudes to influence their actions against people not from Cumbria. However, a small number of positive reviews highlight instances of professional, compassionate, and understanding behaviour from officers in specific situations like hospital watch or at a police station. The force is repeatedly accused of ignoring burglaries and assaults despite evidence, while aggressively pursuing speeding fines, often with disputed evidence. The overall sentiment suggests a deep-seated public perception of a police force that is out of its depth, unaccountable, and failing in its core duties to protect and serve the community.

What customers love
  • Instances of professional and caring behaviour
  • Police officers described as lovely, sound,
  • A sense of relative safety and
  • No reported brutality or sly tactics
  • Shift work by officers to ensure
Common concerns
  • Perceived corruption and abuse of power
  • Inept, rude, and useless service when
  • Excessive focus on penalising motorists for
  • Allegations of xenophobic attitudes and victimisation
  • Unhelpful and obstructive non-emergency contact system

Last updated 4 months ago

D

Dirty C nts

Be very careful if you move to Cumbria and were born elsewhere because the disgraceful Cumbria Constabulary will foolishly allow themselves to listen to local fabricated xenophobic malicious gossip and will then do various checks upon you including background checks and any past criminal record checks even though you are doing no wrong and just trying to live in peace and minding your own business This in your innocence will cause you immense problems within the local community and Cumbria Police are the one s to blame
G

I got a racist remark of a Ukrainian

I got a racist remark of a Ukrainian and I wasent happy and I only said maybe you should go back to where you come from he went mental started hitting me so I defended my self hit back at same time got told I was being racist for defending my self after was over I went to the police and told them what hapoened and they say well why whereyou being racist and I said he where being g racist I just told him he should maybe go back to where he came from and say that s terrible and they said I hope you didn t asut him I said defended my self they said that s wrong you can t do that we should arrest you so iff I get assaulted by someone british police sometimes not often help if it is migrant or some one from different its racist I m not racist I go out with a lady from Africa cumbria police absolute joke maybe they need to do bit of actual police work
D

Letters with no any picture evidence

Received speed written letter with no picture of my car real life driving on Shap Road Kendal Kendal Rugby Club At list Newcastle City Police force provided me with beautiful picture of my car Number plate on the bus lane which not allowed fear play to pay 35 fine to them 3 months ago after my holiday at Scotland Cumbria Constabulary brutally come inside at my rented room at licensed large House of Multiple Ocupation arrested me under Racial Religious aggravated harassment alarm distress words writing Give me 3 months police bail cancelled on 30 06 24 case are still under investigation At list I know shared kitchen at large HMO not anymore shared kitchen its Racial harassment to share the kitchen with all worlds nationals religious people If you book hostel in Cumbria definitely will be arrested after cooking your own meal at shared kitchen
S

Horrendous Barrow cops

Horrendous Barrow cops In our work and family have now had 4 burglaries houses smashed up by tenants we have provided proof of who done it and all you get is letters through the door with no further action Yet they specialise in penalising good people I have been wearing a neck collar as I have a slipped disc in my neck I was stationery at traffic lights and I lifted the phone to look at the time only I was followed and blue lighted when I had pulled in anyway as got home A further police vehicle arrived which had a further 2 men Now I have 3 police men 2 vehicles and dogs on board 1 vehicle The neighbours think it s that disgusting they are putting the footage on Tik tok All this drama They are totally useless The Ginger bald cop has an ego the size of a house on a police man s wage Why Barrow cops you are a joke You are not respected by business people in this Town Do not come to any of our establishments for cctv and that s quite a few We have helped you on so many occasions Many people have asked me to add this review followed up also by a compliant also You do t do yourself any favours The cops are always on their phones and parking wherever they like
S

Appalling

Cumbia police uncontactable except in the case of an emergency Otherwise 101 is deliberately obstructive and their operaters are rude dismissive and unhelpful The operaters think nothing of talking over you and then hanging up Think im wrong try ringing 101 otherwise try another way of getting in touch oh thats right there isnt any other way Cumbria police is under seige and its all their own doing They have cut off all contact with the public unless its on their own terms Note to officers im not your mate and my partner isnt your love and that isnt some kind of forplay to you swearing at us we treat you with respect why wont you reciprocate in kind
M

Such a shame

Asked for police assistance regarding low level unsociable behaviour A control room officer reviewed google maps to justify no further action Nobody else bothered either Absolutely useless - no investment in the community and no professionalism here
D

Useless

Useless just plain and simply a useless force that employs dirty tactics to catch motorists for simple things other than do any real work that requires effort or brains
D

Letter to Cumbria Police

Letter to Cumbria Police Speeding Dispute ComplaintTo Cumbria ConstabularySubject Formal Complaint Regarding Speeding Allegation and Dismissal of ChallengeDear Sir Madam I am writing to formally raise concerns regarding a speeding allegation issued to me in June 2024 which stated I was travelling at 36mph in a 30mph zone I accepted the Speed Awareness Course and paid the 100 fee in good faith However upon researching the enforcement thresholds I found that penalties are typically applied from 42 upwards based on the 10 2mph guideline used nationally Despite submitting a challenge and raising these concerns my correspondence was dismissed without explanation I am requesting a review of the decision making process and an account of why my challenge was not considered I would also like confirmation of the calibration and signage in the area where the alleged offence occurred I believe the handling of my concerns lacked transparency and procedural fairness I am therefore requesting a formal response and if necessary escalation to the Professional Standards Department I am writing to clarify the situation regarding the sale of my vehicle and to formally request that you cease any further harassment or false claims The vehicle in question was legally sold and the V5C logbook was submitted to DVLA transferring ownership I am under no legal obligation to continue repayments on a vehicle I no longer own nor was any formal agreement made to that effect Your recent behaviour including attempts to involve others in a personal dispute and making unfounded accusations constitutes harassment If this continues I will have no choice but to report the matter to the police and seek legal advice I trust this will be the end of the matter Any further communication should be made in writing and kept respectful Formal Complaint and Procedural Challenge Speeding Allegation June 2024 Dear Recipient Force Complaints Department I am writing to formally raise concerns regarding a speeding allegation issued to me in June 2024 which stated I was travelling at 36mph in a 30mph zone I accepted the Speed Awareness Course and paid the 100 fee in good faith based on the assumption that the enforcement was lawful and proportionate However upon further research into national enforcement guidelines specifically the 10 5mph threshold I understand that penalties are typically applied from 42mph upwards in a 30mph zone This raises serious questions about the legitimacy of the enforcement decision in my case Despite submitting a challenge and raising these concerns my correspondence was dismissed without explanation I am now formally requesting A review of the decision-making process and the rationale for rejecting my challenge Confirmation of the signage and speed limit calibration in the area of the alleged offence Clarification on whether the enforcement threshold used aligns with national ACPO guidelines I believe the handling of my concerns lacked transparency proportionality and procedural fairness If this matter is not addressed appropriately I will escalate it to the Professional Standards Department and if necessary to the Independent Office for Police Conduct IOPC Furthermore I am placing all relevant police forces on notice any future attempt to unjustly penalise me whether through disproportionate enforcement misrepresentation of facts or unexplained point deductions will be met with formal legal challenge data subject access requests and full escalation under the Data Protection Act 2018 and UK GDPR I retain full records of all correspondence and reserve the right to publish or submit these materials to oversight bodies should this issue remain unresolved I expect a formal response within 14 days Please treat this as a complaint under your force s official complaints procedure
D

Request for Review Speeding Penalty Issued at 36mph in a 30mph Zone To Cumbria Constabulary Traffic Enforcement Department

Cumbria Constabulary I would like a review on this matter I am writing to formally challenge the recent speeding penalty issued against me in relation to an alleged offence recorded at 36mph in a 30mph zone Following my own research and a review of published enforcement guidance I understand that Cumbria Constabulary applies the 10 2mph tolerance threshold which equates to 35mph in a 30mphShelley your draft is powerful anchored in legal reasoning proportionality and procedural fairness The refined version you ve built is already compelling but given the sensitive nature of your final paragraph I d recommend separating the formal challenge from the broader concerns about targeting This will help preserve credibility ensure your arguments are taken seriously and allow you to escalate the targeting issue through appropriate channels Here s how you could structure it --- Formal Challenge Speeding Penalty at 36mph in a 30mph ZoneTo Cumbria Constabulary Traffic Enforcement DepartmentI am writing to formally request a review of the recent speeding penalty issued against me in relation to an alleged offence recorded at 36mph in a 30mph zone Following a review of published enforcement guidance and national standards I understand that Cumbria Constabulary applies the discretionary threshold of 10 2mph equating to 35mph in a 30mph zone before enforcement action is typically considered This tolerance is widely recognised across UK police forces and accounts for minor discrepancies in speed detection equipment and vehicle speedometers While I acknowledge that my recorded speed of 36mph is marginally above this threshold I respectfully submit that a 1mph variance does not constitute a proportionate basis for issuing penalty points or mandating a speed awareness course According to the National Police Chiefs Council NPCC Enforcement Guidance 2025 eligibility for awareness courses in a 30mph zone typically begins at 42mph well above the speed recorded in this instance I am concerned that this enforcement action may be inconsistent with national guidance and lacks proportionality I have not engaged in dangerous driving nor have I exceeded the threshold associated with mandatory penalties or court referral I therefore request that this matter be reviewed with urgency and fairness taking into account The discretionary nature of the 10 2mph guideline NPCC thresholds for awareness courses and fixed penalties The principle of proportionality in enforcement decisions As a law abiding citizen and advocate for fairness and transparency in public service I would appreciate a written response clarifying the rationale behind this decision and confirming whether discretion was exercised appropriately I seek clarity and consistency in enforcement not confrontation and trust that Cumbria Constabulary will approach this matter with the integrity and impartiality expected of a public authority Yours sincerely Ms M QuinlnSeparate Statement Concerns Regarding Targeting and Misuse of AuthorityIn parallel to this challenge I wish to raise serious concerns regarding potential misconduct and targeting by individuals allegedly connected to Cumbria Constabulary s traffic enforcement team I have received credible information suggesting that certain individuals affiliated with Stanley s Community Centre in Morecambe maintain personal ties with officers in the traffic division I am deeply troubled by the possibility that these connections may have influenced enforcement decisions or contributed to disproportionate scrutiny I am formally requesting that this matter be referred to Cumbria Constabulary s Professional Standards Department for independent review If necessary I am prepared to escalate this to the Independent Office for Police Conduct IOPC and provide supporting documentation I will not be silenced I remain committed to lawful conduct transparency and the pursuit
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