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Cushon Reviews

Making workplace pensions and savings easy | NatWest Cushon

cushon.co.uk
3.73
126 reviews
Great Rating
Based on 126 user experiences

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Rated 3.73 out of 5 by 126 customers

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AI Review Summary Based on 126 reviews

Cushon receives widespread praise for ease of use, clear communication, and reliable updates, with many users valuing the app and straightforward process. Conversely, several customers report serious issues, especially around poor customer service, delays in transfers and withdrawals, and problematic fund performance. The contrast between positive everyday usability and negative long-term support experiences is notable across reviews.

What customers love
  • Easy to use app
  • Fast transfers
  • Good information updates
  • Simple setup
Common concerns
  • Poor investment returns
  • Transfer delays
  • Problematic withdrawals

Last updated 3 months ago

S

Great service always prompt solving

Great service always prompt solving issues and are brilliant with data
S

Easy to use website

Easy to use website so I can check on my pension at any time Seems to be increasing in value too
K

convenient

App is clear easy to use convenient And useful to get emails regularly
N

Happy client

I love Cushon it s a straight forward pension service with a wonderful app All is clear and easy to follow I am a Happy customer
J

Easy to deal with and regular updates

Easy to deal with and regular updates given by email
D

Cushion ISA

From the very first payment I have made into my ISA it has generated interest each and every month Five months on and I am still pleased with my savings
B

First ISA

I have just completed one year on my first ISA Was very straight forward and easy to use Communication was very good
A

You are kept informed all the way

You are kept informed all the way through the process and it is good to know what is happening
J

It s just so easy to manage

It s just so easy to manage top up extract funds and see the growth from your mobile phone
S

Always keeping me up to date with my

Always keeping me up to date with my investments clear communication on what the future of my investments look like great

About Cushon

Cushon provides a better financial future worth saving for. Climate-friendly workplace pensions, savings, and investments, all together.

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