AI Review Summary
Based on 126 reviews
Cushon receives widespread praise for ease of use, clear communication, and reliable updates, with many users valuing the app and straightforward process. Conversely, several customers report serious issues, especially around poor customer service, delays in transfers and withdrawals, and problematic fund performance. The contrast between positive everyday usability and negative long-term support experiences is notable across reviews.
What customers love
- Easy to use app
- Fast transfers
- Good information updates
- Simple setup
Common concerns
- Poor investment returns
- Transfer delays
- Problematic withdrawals
Last updated 1 month ago
S
Stig Strand
Great service always prompt solving issues and are brilliant with data
S
Sallyanka
Easy to use website
Easy to use website so I can check on my pension at any time Seems to be increasing in value too
K
Karen
convenient
App is clear easy to use convenient And useful to get emails regularly
N
Ndah
Happy client
I love Cushon it s a straight forward pension service with a wonderful app All is clear and easy to follow I am a Happy customer
J
Jenny
Easy to deal with and regular updates
Easy to deal with and regular updates given by email
D
david lawson
Cushion ISA
From the very first payment I have made into my ISA it has generated interest each and every month Five months on and I am still pleased with my savings
B
Bazza
First ISA
I have just completed one year on my first ISA Was very straight forward and easy to use Communication was very good
A
Andrew Robinson
You are kept informed all the way
You are kept informed all the way through the process and it is good to know what is happening
J
Jenny
It s just so easy to manage
It s just so easy to manage top up extract funds and see the growth from your mobile phone
S
Simon Walters
Always keeping me up to date with my
Always keeping me up to date with my investments clear communication on what the future of my investments look like great