Customtattoodesign Reviews

Custom Tattoo Designs From Your Unique Tattoo Ideas | CUSTOM TATTOO DESIGN

3.78
103 reviews
Great Rating
Based on 103 user experiences
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S

great artist bad support

The artist was professional and the design was great But after all the elements was where i wanted it i hit the final approvment button I thought after hitting this the artist would make a final drawing with all the details but no The design was blurring some places after he did editing and missing alot of details like it was not finnish I asked support if they could fix the details but they said it was to late after i hit final approvment
S

Not for everyone

The process is polite and professional enough The quality of the design not so good I give them credit they try to save the sale but a request for a refund shouldn t need quite so many emails I received the refund back eventually which was appreciated I would suggest talk to your local artist who is going to do the work you will be much happier with the result I dont regret giving it a try but wouldn t recommend it
A

The tattoo was average

The tattoo was average I paid 100 for the deposit and the tattoo in total was 247 My tattoo design was 9 inches and unfortunately my artist and I just didn t work out I requested a water color design and it didn t work properly Thankfully customer service did try to fix the problem and when I requested a refund they gladly gave me one and apologized for the inconveniences The company seems nice my artist just wasn t worth it
C

I worked with Custom Tattoo Design

I worked with Custom Tattoo Design twice in 2016 The first time was absolutely fantastic and I couldn t fault the company one bit hence why I decided to use them again but the second time ended up being absolutely awful I was working with a new artist Mika who although extremely talented had a really sinister side She actually dug up my old Yahoo Answers page from when I was a teenager and used it against me making snide references to my birth name which I changed to distance myself from childhood abuse etc and even now over three years on the incident still has a negative effect on my mental health Credit where it s due Management were really understanding when a complaint was filed about this - they really went above and beyond - but even so what I went through was horrific and it s only now that I feel able to talk openly about what Mika did to me
J

great site 5 stars www froo

great site 5 stars froogle com
J

We re not done yet

We re not done yet about 80 of the way there but loving the experience so far
K

Probably would be best to get a design

Probably would be best to get a design from the artist who will do your tattoo but the artwork I got is beautiful nonetheless
U

The company was quick to take payment

EDITED REVIEW After months of back and forth my tattoo is finally complete Jennifer was great she decided to jump in and help with the artist to get the design finished as soon as possible Considering she is a Director I was surprised at how quickly she responding to my messages and helped out with the design itself Hats off to you once again Jennifer Due to your commitment and hard work this review has moved from 2 stars to 4 PREVIOUS REVIEWThe company was quick to take payment They said someone would be in touch it could take 3-5 days My artist got in touch within 6 hours with a sketch however the sketch was not something I asked for I asked for a half sleeve yet they provided me with a full sleeve sketch which did not even match the description I asked for I ve messaged the artist back yet have not had any response Not very happy
M

Customer service and technology could be better

Review update The company did come back and try to resolve I successfully was able to get a much better quality drawing They do have some technical issues they need to work out in terms of process and communication but I m very happy with my final artwork So I increased from a 2 to a 4 for thier effort to resolve Zlatko is a talented realism artist I will say if you want quality you have to be vocal about it and push for it but the end result is amazing I m very very satisfied with that part They no longer offer the ability to review the artwork on your body and discounts offered are only applied to the deposit I wish I could write a excellent review I dont have a tattoo and I m out 85 00 I did a lot of research trying to choose the right company I chose CTD Red flags from the beginning but I looked over them and kept giving chances To begin a quote they ask a series of questions to match you with the appropriate artist I answered the questions and submitted the initial request I specified the area the tattoo was for upper back area and I specified type as realistic The 1st email I got back said I chose the forearm I m not sure how They actually have you click on the area of the body you want tattooed So I got that corrected and I was linked to an artist Service was still great upto this moment The artist was very kind and patient but apparently the artist I was matched with didn t specialize in realistic When I brought it to the company attention they immediately pointed t h g e finger at me claiming they didn t know I wanted a realistic tattoo when in fact you cant miss the question at the beginning asking what type of tattoo you want Then you proceed to describe what you want in the description Naturally since I had just answered the question directly I went on to describe the tattoo Thier response was had they known I wanted a realistic tattoo they would have matched me up with the appropriate artist second shot they took at me before they offered a solution was I didn t advice them in my initial request Bottom line the software used is not performing efficiently so please read all the details and make sure what you request is what your getting Had they handled their mistake properly I wouldn t have an issue I m out 85 00 and nothing to show for it I don t trust the company at this point I hope they atleast paid the artist the full deposit they got This was not her mistake either Interesting enough noone has responded with any type of apology or attempt to rectify which says alot about the company and mindset when it comes to customer satisfaction Good luck I hope you have a better experience than I did The money back guarantee is a joke The first draft will never be what you want and if you give the artist a second chance to redeem them selves you just lost the opportunity for a refund Oh and there is a strong possibility it may not be the right artist so you need ask all pertinent questions before that first draft comes
C

Super Pleased with the Result

Super Pleased with the Result Bottom Line Up Front - I m definitely going to recommend CTD to anyone looking for quality artwork from real professionals I m overall satisfied with my artwork from CTD The only reason I am not giving them a Five Star rating is because I believe they could have facilitated a more collaborative process through the effective use of technology As an online service provider of a very personal product it s imperative to connect with clients on as personable a basis as possible My collaboration was via email and web-links While they were able to get the artwork to a point where I was pleased with the presentation use of tools like Skype Jitsi Webex Slack etc could have accelerated the process of discovery as well as real-time collaboration and feedback

About Customtattoodesign

Custom Tattoo Design is the world's leader in online tattoo designs. With tattoo designers from all over the world, we can draw your dream tattoo. Submit your ideas and our team of artists will work with you until your tattoo is perfect.

United States

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