Darlows Reviews

I have dealt with Louise at the Merthyr

I have dealt with Louise at the Merthyr Tydfil branch for some time now regarding my rental property She has been totally professional and understanding in all aspects of her job and is an asset to a great company

I used Darlows in Merthyr Tydfil where

I used Darlows in Merthyr Tydfil where the staff were extremely helpfulin finding me a property to let along with my pet dog In particular Emma Harbord for whom nothing was too much trouble

Would like to thank Sophie Peake for

Would like to thank Sophie Peake for the help and support the past few days with myself and baby moving and dealing with the gas check that needed to be done You was so understanding and supportive and very patient Thankyouu

Positive helpful and friendly experience

We have recently had a positive experience with Tayah Rennie-Morgan She was friendly very helpful helped us to solve a problem and delivered the information during the same day This saved us a lot of work on our accounts

Promt and efficient service

In the time that we had contacted Iestyn- he was very friendly and efficient He emailed us when he said he would and sent information very promptly Sorry we can t go ahead yet with buying a property We will certainly ask for you in the future

Sam McAllister

Re Sam McAllisterSam was absolutely brilliant sorting out rent which I hadn t received He took up a lot of his time to try andfind out where the money had gone He rung me a number of times to keep me updated Eventually I received the rent the same day I was extremely pleased with thatresult Sam was professional polite and friendly in sorting out my problem As a result of this I would thoroughlyrecommend Sam and Darlows toOthers Helen Dudley

Great Service

I use Darlows as my letting agency They have always been very helpful and timely in their communications with me Sam McAllister recently carried out a check at the property and he was very polite professional and helpful when I met him I have used Darlows for a few years now and am happy to continue to do so

Issues during Covid

During this Covid situation I have had some issues with the property so sent an email not sure if I d get a response Well I was wrong I received a phone call back from Chloe who was polite professional and caring She was more than helpful in doing her best to sort out the issues for me Just from that conversation I can tell what a lovely lady she is Thank you for helping me