


Based on authentic user experiences
B G
6735 reviews
N/A
1 year ago
I ordered the 3 ply hemp yarn
I ordered the 3 ply hemp yarn It was moldy and smelled moldy I tried everything to get rid of the mold but it was so embedded I wrote to the company and got some story about how the monsoons affect the yarn and they have a process for getting rid of the musty smell The yarn was dark with mold and I was coughing trying to work with it I ended up throwing it away It s not ok to sell moldy products no matter what the story of the company 38 dollars for two things of yarn that are now trash Honestly from reading other reviews online I am not the first customer to get scammed by an inferior or damaged product from them They are selling a story not actually selling quality products There are reputable companies selling fair trade products that are not moldy and certified fair trade support those businesses instead
RM
6735 reviews
N/A
1 year ago
I ve been a subscriber for over a year
I ve been a subscriber for over a year I love their yarns and skirts and I ve been happy to support their mission However In January a 5 pack of skirts didn t arrive I had to escalate it to PayPal to get a replacement because they kept fobbing me offThey have banned me from their Facebook groups for discussing that their black Friday sale wasn t really a sale because they had increased prices the day before More people had realised of this but they don t like any negative feedback I know somebody who has also gone through something similar and she had been ghosted by the company They can t tell me which rules I have broken to be banned and they can t reinstate me either My subscription is useless if I can t access the Facebook group to be honest Very disappointing considering they are supposed to start at love It looks like they have more than enough customers and can afford to lose a few I m cancelling my subscription with all the sadness of my heart but I don t like being used
Tracy
6735 reviews
N/A
1 year ago
Very disappointing
Very disappointing I ordered the 3 2 ankle length skirts None of them were the bright colors depicted on the website The workmanship was very poor The colors were disappointing I received really 3 pastels which I do not wear The one skirt that I like is completely see through and had runs in the fabric I will not order ever again
Islingtonite
6735 reviews
N/A
1 year ago
Yarn of the Month disappointment and poor customer service response
I was given a yarn of the month subscription as a very thoughtful gift The company pitches this as a chance to receive a different yarn every month along with a free gift I m now in the fifth month and have received the same yarn every month in a slightly different colour way each time The gifts barely make it to Christmas cracker quality This month was a plastic ring in the shape of a peacock Phoenix Nothing to do with crafts and your average 10 year old would find it challenging to raise enthusiasm for it But what is worse is when I raised the question of the identical slight colour variation aside yarns being sent every month I got such a defensive email from the company They didn t address the fact that the yarns were the same ignored the free gift criticism and suggested that if I were to warn friends off this purchase I should refer them instead to their company Yeah right because I m that stupid Anyway until they get better at what they claim to be doing I d steer clear Meanwhile my kind friend has cancelled my subscription at my request
Just Me
6735 reviews
N/A
1 year ago
Wonderful company
Wonderful company staff and products
Dede BULL
6735 reviews
N/A
1 year ago
I love the Sari yarn
I love the Sari yarn I had one that the color was just off and they replaced no probs the clutch is perfect so beautiful and some darn good quality
Lisa Veronica
6735 reviews
N/A
1 year ago
My kantha scarf is breathtakingly
My kantha scarf is breathtakingly heartwarming-ly beautiful It will soon be the basis of a new fiber art creation by me Thank you again and again DGY
Stella A N
6735 reviews
N/A
1 year ago
Darn good
Darn good I am so over the moon excited for my new skirts Three full length double layered saris for 600 is an amazing price I love the no waste concept of this business and the surprise of not knowing exactly how your skirts will look I can not wait to buy more skirts in the future
Mrs P Salem
6735 reviews
N/A
1 year ago
Lovely skirts Very happy
Excellent customer service quick efficient delivery and quality skirts I ordered the 5 for 3 offer and I m very happy with length size quality and colour just asked for a variety Because they are reversible they are very versatile Highly recommended
Heather Leigh
6735 reviews
N/A
1 year ago
Extremely understanding and helpful
Extremely understanding and helpful representative even beyond my previously excellent customer service experiences Thank you Claudia