Dicksonchemist Reviews

Changed chemist to boots

Changed chemist to boots I am on a lot of medication and on more than one occasion have told my wife we are waiting on a specific item coming in when I have ordered a few items and instead of giving my wife the rest of the prescription they don t inform my wife they have the rest of the items I called about this and found them to be very unprofessional and said most patients like to collect things together They also for 2 full weeks held on to one of my inhalers and repeatedly told me they didn t have it when they did

You could write a review every week

You could write a review every week about Dickson s the chemist and in my opinion has not got any better I ve complained a few times and it never improves strange how when it was Leslie s It seem to be better run the people at the top are not doing their job properly in my opinion payed big money but not doing enough about some of the bother the customer is having and stopping the lies would be a great start Cheers John

Bottom chemist staff so rude to

Bottom chemist staff so rude to customers One in particular threw the tablets on the counter that she hadn t put in with rest of prescription and stormed off as if it was my sons fault Not sorry you had to come away back down because I didn t put them in Just not good enough

Tollcross branch pharmacist New years eve

On hogmanay in the Tollcross branch the pharmacist who was working at around 3 45 was a disgrace There were 10 people waiting outside who were waiting After 20 minutes i asked ONCE if anyone was serving Her response If you don t want to wait you can go else where She then proceeded to b tch about me to another customer who she was handing a prescription to Why are your pharmacists acting like this especially during the holidays during a pandemic She ruined my hogmanay I did go else where and I won t be back I m not the only customer who has had problems with this girl If you want any resemblance of customer service I explore you not to use this pharmacy

Dixons in Cambuslang zero

I would give Dixons in Cambuslang zero if I could They repeatedly get my repeat prescription wrong Items missing and saying they didn t have it on their system It s time they got their act together

Shouldn t be a company

Their motto is On time every time and right first time I suggest they change it to always late everytime and never right Their staff are rude unhelpful don t look you in the eye when you re addressing them And when there s an issue with my prescription they try and blame my GP Highly unprofessional And always left feeling like I m dirt on their shoes

Partick Branch

Partick BranchKaren was rude to one of my Friends who went there as they always do to have my scripts dispensed said they were so inundated with so many to do that it would be the next day before they d be ready despite telling her that I d run out on one of my meds having said that it s also worth checking they have your requests in stock before handing your scripts over as they don t always have them Customer service skills lacking they have no clue they ve lost a good Customer in me where I ve been going for years Since they ve changed names from Hands to Dicksons their Customer service has worsened don t they care there are many other Pharmacies in the area to switch to that offer a much better relationship with their Customers

Poor service re delivery of medication

For the last three months Ive had difficulty having my medication delivered from Viewpark branch to the extent I ve run out of medication A few weeks ago I went in for medication I had run out of which had not been delivered and had to wait while pharmacist looked for it date on box was a week previous I phoned yesterday regarding a prescription which I was told was dated 30th November this now being 6th December and told script not made up yet would be delivered next day but couldn t promise still no delivery by 5pm next day Phoned and told it was in as urgent Driver did deliver at 5 30pm but missing some of my medication This is disgusting service when it comes to peoples health needs Will be changing now to a more reliable pharmacy

Poor service

My wife has a prescription which is an insulin injection pen she takes 1 injection every week on Wednesday the pen has 4 doses in it but no matter when we order the prescription it never seems to be ready We ordered it on Friday last week and were told it would be ready on Wednesday but when I went to collect it wasn t ready because they don t hold it on stock and would need to order it last month we ordered it a week early and were told it wasn t ready because we ordered it too early The staff seem to be taking people s health very lightly