Directsalonfurniture Reviews

Salon Furniture UK - Hairdressing Chairs Direct Salon Furniture

directsalonfurniture.co.uk
3.82
17 reviews
Great Rating
Based on 17 user experiences

RatingFacts is an independent review platform and is not affiliated with Directsalonfurniture (directsalonfurniture.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.82 out of 5 by 17 Happy Customers

70.6%
0%
0%
0%
29.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 17 reviews

Customer reviews for Directsalonfurniture show polarized experiences. Negative reviews cite poor communication, slow delivery, and restrictive return policies, while positive reviews praise fast delivery, helpful service, and high-quality products. The overall experience varies significantly depending on the specific interaction and product.

What customers love
  • Fast delivery
  • Great product quality
  • Easy ordering
  • null
Common concerns
  • Expensive pricing
  • Restocking fees
  • Damaged goods
  • null

Last updated 2 months ago

N

Terrible customer service

Terrible customer service Was ignored fobbed off and was spoken to rudely Surprised there still in business with a total lack of customer care Was told I was getting the part I ordered over 8 weeks of waiting free of charge for being messed around then that was taken back away Would not recommend
J

Terrible customer service

Terrible customer service Ignored messages and calls once they received payment No updates for my order it feels like a total scam Very unsettling doing business with this company I do not recommend to anyone
M

Terrible customer service

Terrible customer service once they received payment No updates for my order it feels like a total scam Very unsettling doing business with this company I do not recommend to anyone Bought something from them it s says 2 to 5 working days to recive and now its been 2 weeks nothing disappointed
A

Not 21st century return policy

Ordered two Spiral Hair Dryer Holders from this website however upon receiving the items I realised they are way too long and will not fit my dressing table so decided to return them Upon contacting Direct Salon Furniture I was told they charge 15 restocking fee as per terms and conditions This is not made clear at ordering stage and most probably hidden in some fine print which is not ok In a world where you can return anything except for underwear and earrings without any penalties this is not ok on any level Very disappointing service
E

The worst company

The worst company beware from this company I ordered neck cushion REM for my backwash the neck cushion that I received it s not from REM it unbranded and I doesn t fit all They keep 15 of the product cost and the price of delivery Be ware the are scammers

About Directsalonfurniture

Direct Salon Furniture UK - Established 2005 we are a leading supplier of hairdressing chairs beauty salon chairs salon equipment and more

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Agssalonequipment
0.00 (0) · agssalonequipment.com
2
Salonequipmentcentre
3.00 (38) · salonequipmentcentre.co.uk
3
Dirstore
2.80 (20) · dirstore.co.uk
4
Shopsaloncity
0.00 (0) · shopsaloncity.com
Looking for Directsalonfurniture alternatives? We've ranked 4+ similar companies by reviews.
View All Alternatives