Dpd Reviews

Lazy drivers and poor service

Not home at day of delivery schedule new day over the phone with courier They don t deliver on the schedule day and on the tracking they put in random days of attempted delivery and in the end puts it as delivered When it is not

Absolutly bad delivery service

My driver is so lazy even though my property has a lift he doesn t even attempt to deliver You complain to DPD and clearly they re not doing anything because this is the second time he s done it the first time I was heavily pregnant and instead of buzzing The buzzer he left it with the nearest neighbor to the car park on the ground floor and he has now done it again This time I now have a newborn and have to drag her up and down looking for my parcel in this heat it s getting beyond annoying now especially as I m in I ve had enough

Lack of communication lazy workers

I had to contact them myself to find out that my delivery was unsuccessful Their reason was that the delivery address was incorrect yet in the app it shows accurate delivery location of the address Tried alternate delivery by post box at their designated locations have yet to receive it Never using them as delivery option ever again

Shouldn t be a courier I assume

Not a courier I assume Courier just got lost during transit With no info at all Worst thing is after several months of sending many emails and filling form I was finally told to take around 28 euro I not only lost my driving license with this service but wasted several months also wasted alot of effort to find my rights or valuable results but dpd just don t care all at

I m really disappointed with DPD

I m really disappointed with DPD service here in Latvia First I received an email saying they couldn t deliver my parcel even though I was home all day waiting for it Then they gave me the option to choose a pickup point but the link didn t work I had to email them to request that the parcel be sent to my nearest locker and they agreed only for me to find out later that they left it on the other side of the city over 26 6 km away from my home Now they re trying to blame me for not providing my nearest pickup location even though they re a courier company and already had my address and said they ll send it somewhere close This is completely unacceptable and highly unprofessional They won t even admit their mistake and they re not responding about how they plan to resolve this