


Based on authentic user experiences
klant
6775 reviews
N/A
7 months ago
Worst app ever
Worst app ever They don t have some of the items that I have ordered so I canceled my order and ordered somewhere else I did ordered on another branch of burger king as soon as I canncelled my 1st order but never got my refund back They just told me that they will never refund my 451 pesos coz it was my fault which is ridiculous
Karen M
6775 reviews
N/A
7 months ago
Worst experience ever
Worst experience ever I placed an order to be delivered to my niece in Cainta but driver didn t deliver although he didn t actually deliver the meals he still put on the app order that he has delivered When I contacted the company Food panda they said they would not be able to do a refund and they couldn t contact the driver Poor and terrible service honestly If I knew this information I wouldn t have ordered I don t like leaving bad reviews but this experience needs to be heard by others so you can also avoid this Dear Food Panda Please do a better job at your customer service and pick reliable and honest drivers I will never use your services again
Yngwie Dominic Sumawang
6775 reviews
N/A
7 months ago
Terrible App Even Worse Customer Service
Their POS app placed a duplicate of an order I placed They refused to cancel it and even tried to gaslight me into thinking I placed both orders So now I m going to be charged twice for an order I did not place The efforts to stonewall were astounding Whoever is training your support team to frustrate customers is doing an incredible job
Martin Sand
6775 reviews
N/A
7 months ago
Do not order food from here if you value your health
Rotten food Rotten sardines half of the cans All Payless noodles with mold some just when packed others when you eat you can see tons of mold on noodles and they taste bad I had diarrhea after eating them just to understand it was bad and paying attention Never ever saw any mold on noodles in my life prior to using this service The customer service says we won t refund anything Thanks for caring Here you go
Markuz Magnuz
6775 reviews
N/A
7 months ago
Food panda is a huge scam
Food panda is a huge scam Bad quality late delivery and too high delivery fee I am using GRAB now I love grab
Marie
6775 reviews
N/A
7 months ago
Dear Panda Team
Dear Panda Team I am writing to express my dissatisfaction with the recent delivery experience when sending food to my uncle in the Philippines I ordered the items from Abu Dhabi intending for them to reach him without issues However I faced multiple challenges with the assigned rider Firstly the rider communicated excessively with my uncle which was both uncomfortable and unnecessary Instead of a smooth delivery the conversation seemed to create confusion and delays To make matters worse the rider sent a photo as proof of delivery yet my uncle did not receive any item This has raised serious concerns regarding the reliability of the service especially as I trusted it to deliver my purchase safely to him I kindly request a thorough investigation into this matter and a solution that ensures proper delivery protocols in the future I would also appreciate a full refund Thank you for your attention to this complaint I look forward to your prompt response
jj
6775 reviews
N/A
7 months ago
Attention Food Panda Management
Attention Food Panda Management I paid for food that was not delivered and your customer service insulted me by giving me a 10 voucher FUNNY Please look ibnto this very alarming spoke to someone with a thick accent Nicole which I m sure was not her real name Shame to you guys ruining your name like this
Anastasia
6775 reviews
N/A
7 months ago
Food panda They steal From you
Food panda is the absolut worst Company i made a order food panda charge me 460 php and Then my order was cancel i took a screenshot of my bankstatment wher it say 460 php charge by food panda send to Customer service and Kevin thats what he told me his name was told me we did not charge you anything and i told him please put on your glasses coz you Can clearly not see good and Then tell me what you see and the response was sir i am looking at now and we did not charge you so if you want to loose money continiue to use foodpanda THEY ONLY STEAL YOUR MONEY Worst Company in the world i cant complain about cotumer service COZ THER IS NONE I realy wish i could give zero stars They dont even diserve 1
Adam Levine
6775 reviews
N/A
7 months ago
Food Panda Scam Double Order Modus
I made an order worth 1 300 pesos and i was deducted twice and it appears i made a double order they CS also mentioned that it was an issue on their end yet they can t make a refund out of it i was technically scammed not recommended for new users whenever an error happened on their side you customer will have to suffer
Rose Marie
6775 reviews
N/A
7 months ago
I encountered a rider who was trying to
I encountered a rider who was trying to scam me and I reported it to CS but they ignored it So they will just let a scammer continue to work for them