T
Tanvi Pai
It is good
It is good got dates quite fast
Drivingtestgenie Reviews
Driving Test Genie - Driving Test Cancellations Service
AI Review Summary
Based on 112 reviews
Driving Test Genie is widely reported to deliver fast cancellations and helpful customer service, with many users securing test dates well ahead of their original bookings. The app is frequently described as easy to use and reliable, though some users note limited cancellation availability and rigid booking rules. Most reviews are highly positive, while a minority report no success or poor experiences. The service is valued for reducing wait times, especially in busy test centres.
What customers love
- Fast cancellations
- Helpful customer service
- Easy to use
- Good availability
Common concerns
- Limited cancellations
- Rigid rules
- No refunds
- Poor results
Last updated 1 week ago
T
Tom
Excellent customer service
Excellent customer service Very quick and efficient
L
Liz
Customer service very helpful
Customer service very helpful Unfortunately the DVSA backlog is causing huge problems and so the number of cancellations is not as we had hoped but the Customer Service are very quick efficient and helpful
Receiving cancellations does not happen
Receiving cancellations does not happen regularly takes some time to receive one However the costumer service is great
A
Abid Nasir
Found me a test in a very busy London
Found me a test in a very busy London location 4 months away in only 3 days I however dont like the app or website as it took too long to buy the membership and only went through after I got billed 3 times The terms and conditions are all fine apart from the clause where they said you can only get refund if you already had a test booked for the test centre you want in the next 45 days If someone has a test in 45 days they most likelt wont be using this service I got told to leave a review for express which is worth 29 99 but I cant see this anywhere on their website I am still waiting for refund on 2 of my 3 payments
J
Jo Clarke
On the plus side
On the plus side Genie have offered the most cancellations The downside is that auto booking isn t available and you have to answer your text offer within 10 mins which is a very short period of time and isn t always an option if you are working driving
G
George Hills
Need to give more time to accept the
Need to give more time to accept the test
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