Dugood Reviews

DuGood Federal Credit Union is Southeast Texas' Best Credit Union

dugood.org
3.72
124 reviews
Great Rating
Based on 124 user experiences

Rated 3.72 out of 5 by 124 Happy Customers

47.6%
14.5%
15.3%
7.3%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Life Happens

They all were very welcoming with their greetings and prompt services
M

Everyone Was Friendly Everyone was friendly and spoke up to

Everyone was friendly and spoke up to say Hi when I came in I returned the next day and the lady who had taken care of me was able to speak with me again She quickly looked something up for me and I was on my way
R

How a few difficulties with my account

How a few difficulties with my account Customer service was very helpful respectful and the problem was Resolved
H

The lady was very professional and very

The lady was very professional and very informative need more people like her
W

Professional

The experience of the loan officer and the ease of filling out the paperwork I didn t really want to get a loan but events and conditions made it a necessity
A

Waiting time

The customer service was okay but I was waiting in line for quite awhile and I think they should have more workers or be quicker
D

Ashanti I hope I spelled her name

Ashanti I hope I spelled her name right was so helpful patient and accommodating I am new to the bank and my experience so far has been great
S

Dugood credit union

Dugood credit union had stood the test ok f time and pay wisely A financial institution with difference
K

The only complaint I have is the choice

The only complaint I have is the choice of music playing overhead I believe it was Christian rock pop I don t understand why something so personal such as religious belief was necessary for my experience It had me wondering if the company was limited in its inclusion based on religion or possibly even other factors Otherwise my experience was great
R

Very friendly and very understanding

Very friendly and very understanding about everything Heard a lot about credit unions but never had the chance to join one thanks for everything

About Dugood

DuGood Federal Credit Union is on a mission to DO GOOD for Southeast Texas by helping our friends and families FEEL GOOD about saving money.

United States

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