Easterngaragedoors Reviews

Garage Doors Garage Door Suppliers Eastern Group

4.68
68 reviews
Excellent Rating
Based on 68 user experiences

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AI Review Summary Based on 68 reviews

The majority of reviews highlight Eastern Garage Doors' professional service, high-quality products, and efficient installation process. Customers frequently praise the company's communication and reliable after-sales support. Overall, the feedback reflects a consistently positive experience with minimal issues reported. Some reviews also emphasize quick response times and skilled workmanship. A small number of negative reviews mention isolated problems, but these appear to be exceptions.

What customers love
  • Professional service
  • High-quality products
  • Efficient installation
  • Quick response
  • Helpful staff
Common concerns
  • Isolated issues
  • Pricing concerns

Last updated 2 months ago

M

Excellent door

Excellent door well fitted by helpful and skilled fitters
R

Quality Service

Easy straightforward efficient service from start to finish and door looks really good
P

Issue sorted

It was a little frustrating having to wait 10 days to get sorted but the staff at Eastern Garage Doors managed to fit in a visit sooner than they anticipated The Issue with our Hormann garage door not opening was resolved swiftly on the visit Happy with the service and will continue to use them for servicing in the future
W

Helpful local company

Eastern Garage Doors were helpful in arranging a quote and then getting our new garage door fitted The operative who fitted the door arrived promptly and carried out the work efficiently and to a high standard Would recommend
G

Helpful and efficient

Helpful and efficient in all my dealings and the work carried out promptly and to my complete satisfaction Thanks
B

Professional Service

Karl came round to fix the door handle so professional quick and nothing was a bother He even looked at a door that they didnt fit and is arranging a repair on it ASAP Cant recommend them highly enough Thank you Karl
G

My automatic garage door needed a

My automatic garage door needed a re-set This was arranged swiftly and the work done efficiently and effectively An excellent experience all round
J

Had a problem with my garage door over

Had a problem with my garage door over the weekend called eastern garage doors first thing monday morning By 11 00 the door was fixed and serviced Excellent service
G

To quick to dismiss the job

The first installer refused to do the job as there were some things in the garage in the way people working on the house offered to shift them but he just drove off forcing us to pay an additional 200 for a failed install The people working at the house took about 5 minutes to move things but the installer refused to come back No attempt was made to contact me through this except to tell me I d be charged the extra 200 We d cancelled a concrete pour on-site to accommodate them The second installer did the job but didn t put enough sealant around the door so we had to call them back to redo it This meant I had to take 2 times off work to be there Door itself is fine now In reply to their reply It is an active building site It took 5 mins to clear after the installer arrived but your guy came early and ran away as quick as he could as soon as they saw an issue not waiting made no attempt to contact me and lied about people being unwilling to move things All of this you know as I ve messaged about it We ve now discovered damaged electrical wiring in the garage where no one but your people were working
B

Don t rely on first impressions however all issues now resolved

The initial impression of Southern doors Ltd part of the Eastern Group was good and installation went well The metal garage doors were installed on the 4th March at approx cost of 2 5k They initially looked great but within 8 weeks they started to rust initially Southern doors were helpful and spoke to the manufacturer I was then informed that because we lived near the coast it was to be expected and was down to oxidisation I should clean the doors The doors have been cleaned regularly but sadly the rust is bubbling thru they have now been installed for 9 weeks and Southern doors are not going to do anything I will be seeking legal direction I will avoid this company in future I would just like to report that Southern doors have now replaced my doors They have also taken steps to ensure that the same mistakes are not made in the future Julie at Southern has been really helpful

About Easterngaragedoors

Eastern Group are the highest rated supplier on Checkatrade relating to high-quality garage doors including delivery install plus repair and maintenance

United States

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