Ebay Reviews

Great service great marketplace There is nothing more to say

Used this to get a bike and some parts from Germany Fast delivery

A lot of things for sell some sellers have good delivery time

Despite being an eBay customer for over 20 years with feedback 4000 and no negatives as buyer or seller my sales are having their payouts held for a month I contacted eBay support but they refused to change this How can it be justified for buyers to pay within an hour and eBay keep the money for a month

I bought two concert tickets on eBay After I purchased them the seller messaged me on eBay saying that he wanted twice as much money as he had offered them for and told me to meet him and pay him in cash the extra money When I refused he cancelled the items selecting the item is damaged option This prevents me from leaving him a negative review I won t get my money back for several days according to eBay eBay s system makes this easy to happen It is really hard to navigate the customer support and I could not find any way to talk to someone at eBay de Shameful company allowing fraud to occur on its website

ebay is becoming a home to dishonest sellers and ebay isn t helping either Recently I bought a smart watch and the strap pin retention hole in the watch body broke so the strap could not stay in place It was about 6 weeks after receiving the watch that this happened I asked for a refund but the seller homiedealstore446 started to reply to my emails such as we will give you some discount and we are making a loss on the postage When in the ebay system they rejected my refund application When I called to discuss this with ebay they were saying things like well we dont know when the hole broke and it is outside the 30 day money back guarantee I told them that everything in the UK that is sold by a retailer that is new must have a 12 month warranty they would not even accept that So dishonest sellers are using this reluctance from ebay to help out the buyer to reject refund requests knowing that the buyer has a tough job going through the legal process to get their money back What is more distressing is that the seller or ebay itself has disabled my ability to write my review for this seller

EU buyers beware eBay has a 30-day window for warranties and complaints that ignore EU s universal 2 year right to complain After the 30 days pro sellers know you can t actually reach them because their phone numbers business addresses are typically hidden for safety And customer service won t help you after that point And that s illegal You cannot leave your customers worse off than the 2 year EU-backed warranty Check out this transcript from customer service today if you don t believe me Thank you for reaching us regarding this Upon checking here We will need you to message the seller again Emerald as the seller did not noticed the notification as we cannot step in on this case as this was passed our return window policy Dharen KhitzPleas do extend your patience on trying to contact your sellerDharen KhitzI think that is pretty wild In the EU you have 2 years to complain if a product is faulty With this 30 day window - if a product is faulty after that time - eBay is ignoring the buy laws of a lot of countries - not just in the EU I understand Emerald however ebay have its return policy and cannot be breached Please do consider to return your items within the return window to be covered by ebay money back guaranteeDharen Khitzbut eBay can t offer conditions that are worse than the law in the country they operate - I am sure you are well aware of that You are asking me to write a seller that knows full well that they can just ignore my email because they are protected by eBay after 30 days I hope you understand that we do not protect the seller after 30 days as they are on their own and the agreement will be with the both of you and we won t intervene as there is no option for us to step in Dharen Khitzindirectly eBay protects the seller by having this 30 day cut off window If you were the seller Emerald Would you still accept the return after 30 days For me personally no because I cannot say if they have used the item multiple times Dharen KhitzI think this needs to go up on Trustpilot com so especially people in the EU can see that eBay are breaching local law ebay policy won t be here if it was not approved by the law EmeraldDharen KhitzI disagree The 30 day cutoff prevents buyers from reaching sellers in a meaningful way Ebay prevents buyers from reaching sellers outside of Ebay and the access to complain under EU law is clearly removed That way buyers are worse off than the law and that isn t legal I m copy pasting this on Trustpilot tonight thank you for your time I totally understand you on this Emerald however the is no breaching of local law Does stores have policy they do Even commercial restaurants hardware medical stores and hospitals They have their own policy Dharen KhitzAnd I believe that I have provided you the informations needed today Please do have a goodnight a take careDharen Khitz

Buyer purchased a t shirt 24 days before deciding they want to return Received the return which when I opened it made me reach because of the disgusting odour smell we Refunded 50 of the 24 99 which almost covered our stock cost Buyer complained and gets fully refunded This is the time to get off this SCAM of a site as the seller is treated like they are doing wrong and they do not deserve our business

After more than 10 years as exemplary eBay user whether buying or selling always precise honest considerate never ill-intended they simply suspended my account out of the blue when I listed my used bicycle They gave no explanation other than we detected patterns that you might pose a threat to eBay community and made it very clear that the decision is permanent and there is nothing I can do about it To put it simply they thought I was a fraud Very confusing and insulting at the same time Sad

This morning I tried to open my account to sell an item Everything went well until I had to link my bankaccount to the eBay account called Payoneer First of all the link with the fees didn t work Then the real criminal act came in the question to give them my bankaccount number my cvv number my idcard number my creditcard number and the color of my bloody underwear What kind of people are that They play for God on the other end eBay is not open anymore for the little people If you have no business number then don t bother eBay is a bay without the 99 It became a 1 club and it s ofcourse stuffed with murderers hows pedo s and other cokedup crackselling pieces of lovely brown smelly goo