Ebookers Reviews

Excellent experience great value happy customer

I ve been a loyal ebookers member for years and have booked dozens of flights hotels car rentals all sorts Never had any issues Excellent cashback rates with Quidco coupled with Bonus money off future bookings - win win

Brilliant service

I now use eBookers exclusively for all my holidays abroad as well as weekends away when I need to find a reasonably priced hotel I can say the booking process is simple and pain free I recently booked my second holiday this year using the mobile app

Fab service

We have used ebookers twice to book airline tickets and have never had a problem Prompt email back with booking details followed by Ticket confirmation Don t waste time trying to book cheap flights with unknown companies It s not worth the hassle

Car rental - Autoclick - FCO

Booked car hire from them from FCO via Autoclick No problems with the booking but if you have to change the booking you will more then likely face the same issue with booking with a third party If you are aware of this then you can book with confidence

Great booking experience

I use Ebookers regularly for booking car hire and it is great So simple and straight forward - lots of information in one place saving hours of comparing and searching Great that you can sign in and store your details so you don t have to re-enter every time

I booked an hotel through them and with

I booked an hotel through them and with 24 hours notice that hotel emailed me direct to tell me they were over booked I had booked everything like flights and transfers separately so was in a right nightmare One phone call direct to eBookers who picked up straight away at 6am UK time and we ended up with a 5 all inclusive villa a few miles down the road at no extra cost to us We had a great holiday and eBookers didn t even try to get out of the situation they sorted the issue and absorbed the costs This has given me a lot of trust in the company and I will use them again

Quick and easy no problems

I phoned to question a price for a hotel in Lloret De Mar in July Asked for a price match with another internet booking company It was matched PLUS was given a further discount Booked over the phoned with a credit card no problems Operator was very knowledgeable and helpful

I have found EBookers to be excellent I will use them again

I have found EBookers to be excellent They were busy and I had to hold but Akshay the agent was outstanding He apologised for keeping me waiting every time when he had to call airlines and hotel for me I was kept informed all the time and treated like a very valuable customer Unfortunately I had to cancel my trip because the flights were cancelled but Ebookers helped me with all of this I cannot fault their service I will certainly use them again in future I have used them several times in the past The virus is not their fault but they did their best to help me I am very grateful to them