Ezybook Reviews

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ezybook.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers generally report a smooth and efficient experience with Ezybook, highlighting reliable meet-and-greet service, polite staff, and good value for money. Many reviews praise the convenience and ease of booking, while recurring issues include long wait times, poor communication, and unexpected charges. The mixed feedback reflects both strong service performance and inconsistencies that lead to frustration.

What customers love
  • Smooth airport transfer
  • Good value pricing
  • Easy booking
Common concerns
  • Long wait times
  • Hidden charges
  • Unreliable pickup
  • Extra fees

Last updated 3 months ago

A

Great service No issues

Dropped our car off no issues Called when we had our bags and our car was back within 15 mins My car has a tracker and I can see it was parked near the airport for 2 weeks so I don t know where some of these reviews are getting their information from Wouldn t hesitate to recommended Our booking was with Panda Meet and Greet
K

Good price and experience

For the price to pay at Heathrow Terminal 4 for a week 63 plus 15 parking fee I have no complaints Arrived to pick up car 10 mins after arrival in car park terminal 4 Arrived to drop car off 25 minutes after phoning from luggage hall I actually booked the wrong terminal for departure and it was swiftly sorted
J

Good service

The phone service was friendly and helpful The driver was waiting at the designated spot at the drop off and then when we arrived and after collecting the bags we called and the time that took us to get the parking was enough to have the car waiting for us I will recommend this provider
M

Manchester experience

We had a really smooth drop off and pick for our recent holiday flying from Manchester Cannot fault the service at all When we arrived at the car park we handed our keys and was dropped off out our terminal On arrival in Manchester we rang the number provided and was directed to our pick up point where the minibus was waiting for us
F

Easy and convenient service

Easy and convenient service The driver team member to pick our car was on time
S

Efficient and polite staff

The staff at EzyBook were incredibly helpful making the parking process quick and smooth Will book again for sure
F

Excellent service by a group of honest

Excellent service by a group of honest drivers - the drop off and return was all smooth no issues But what impressed me the most was I left 30 in the car only to find every note exactly where I left it - credit to the drivers and the company
M

Great service

Great service Felt safe leaving my car at the site and it was an easy transfer to the airport and back Would definitely use this car parking again when travelling from Heathrow
L

Competitive price

Competitive price efficient easy to access and car was waiting when we exited terminal Would recommend
C

Really good and efficient service

Really good and efficient service The driver was already waiting at the drop off point for us and even brought us over a luggage trolley to help unload the car And on return it only took around 20 mins from us ringing to them bringing the car back which gave us plenty of time to walk from the terminal to the collection point This service is very good especially if you re travelling with young kids and have lots of cases Would definitely book again and recommend to anyone

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