Ee-supplies Reviews

we purchased a 3 seat buggy

we purchased a 3 seat buggy the man immediately informs us we did not comply with the terms and conditions i e not keeping original packaging when we told him we have placed the faulty item in the original packaging for him to collect he says he will get the item repaired it is a buggy for 3 babies to sit in whilst they are outside the wheel was wobbled the handle round foam split when the staff tried to tighten them it is not a toy He insists that he has only once had an item returned and apparently she broke it We will never deal with this company again and we will be telling everyone how unhappy he has made the customer feel blaming the customer there is no customer service

Title Avoid at All Costs Shocking Customer Service

I would strongly advise anyone against using Ee Supplies My experience with this company has been nothing short of appalling After purchasing an item for my SEND child that turned out to be completely unsuitable I attempted to return it only to encounter relentless barriers and shocking customer service First they hiked the return fee to an unreasonable level which already felt like a tactic to discourage returns Then despite providing the correct address for the collection multiple times with clear evidence in their own email trail they repeatedly sent the courier to the wrong address Instead of admitting their mistake they blamed me and ignored my follow-up emails entirely This has been the most stressful and frustrating experience I have ever had trying to return an item It seems they are doing everything they can to make the return process so difficult that customers just give up For an item that was meant for a SEND child this has been an incredibly upsetting situation 75 down the drain on something we cannot use and no resolution in sight Their behaviour feels completely unlawful and their lack of care or accountability is shocking Save yourself the stress and disappointment do not use Ee Supplies They clearly do not value their customers or follow basic consumer rights

Disgusting after sales customer

Disgusting after sales customer service Bought an outdoor item for a children s day nursery which we actually used in an indoor large playhouse and within 6months it was covered in green mould Companies solution was to send me cleaning instructions and thank me for my understanding

Avoid this company at all cost

Avoid this company at all cost Their after sale is poor to say the very least We had placed an order for over 1000 and one of the items broke within 2 weeks a LED light up rug a set of wires had not been connected well They accused us of misuse not sure how you can misuse a rug in a sensory room They refused to replace the item or refund

excellent service

excellent service and great prices and free delivery thanks for all the help

Very good and helpful team

Very good and helpful team free delivery on my order

bought an item for a present

bought an item for a present super fast free delivery and best price I could find

Very good products

Very good products seller was very helpful great communication and even sent me a replacement when evri lost the first one