Enfidhahammametairport Reviews

Enfidha-Hamamet Airport

1.57
7 reviews
Poor Rating
Based on 7 user experiences
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P

Absolutely the worst airport experience

Absolutely the worst airport experience I have ever had On arrival at the airport about 6 coaches all arrived at the same time We had to wait outside the airport in huge queues just to get into the building through a scanner As a disabled person this was a terrible ordeal We booked assistance but on arrival were told to go and check in first We had to walk the entire length of the airport to check in then back to the Disabled Assistance area where we waited and waited for a wheelchair Many people in the area were tearful and upset because their flights were boarding and still no one had come to help Eventually they were rushed off and we were left sitting there not even able to get to the departure lounge or anywhere for food and drink My partner eventually went and found a wheelchair somewhere and had to push me himself The only help we got was when we were eventually at the boarding gate The whole airport is a ridiculous set up and the only good thing was that it was not raining when we had to queue outside for an hour If they want tourists to come to Tunisia they need to make massive changes to the way they operate We have also never been asked to show our passports so many times in one trip Altogether a nightmare of an airport and a total waste of time booking any assistance Also there appeared to be only ONE disabled toilet which was closed and guarded by a woman with a mop who would not let me in so I had to struggle with the normal ladies toilets
T

Staff very racist unhelpful to South

Staff very racist unhelpful to South asians I don t know why they are same colour and religion Really really rude staff My son couldn t walk because of vomiting and diarrhoea we waited for assistance They left us and helped everyone else We were the only ones waiting and everyone had gone At end I made him walk
Z

0 would be more appropriate

This is my experience from my departing flight from Enfidha-Hammamet airport going to LGW 1 As soon as you enter you have to put your belongings through the x-ray machine Do not expect the staff to help with suitcases or even get up from their plastic chair if a bag gets stuck in between the rolling pins My friends small sidebag got stuck and the staff member just sat and watched her struggle to safely remove the bag from the rolling pins He didn t bother to offer to help or even stop the machine so that the rolling pins could stop 2 There is only one cafe located in the airport once you ve gone through security and duty free called Cakes Bakes or something along the lines of that Not only do the staff work at the slowest pace taking their leisurely time despite a queue of 75 customers Two servers at the till and only one barista I am not one to bash or complain about customer service because I ve worked in this area before and know how frustrating and tiring it can be however that doesn t justify incompetence My friend and I made separate orders She ordered a tuna wrap and bottled water whereas I ordered a tuna wrap bottled water and caramel frappe The lady after me also requested for a tuna wrap The lady who took all our orders was the same person The time comes to now pay the bill with a the second staff member who was manning the tills I repeated what I had ordered and the lady then informed me that there tuna wraps had finished and only 2 were left One went to my friend and the other went to the lady who had ordered AFTER me She is either very incompetent at her job or just did it out of spite I understand it s a very trivial thing but when you ve been up since the crack of dawn overstimulated with the loud music humid environment inside the airport and lack of customer service it is a recipe for disaster I have not been to any other Tunisian airports so cannot recommend another one to fly into depart from however I would highly recommend to not fly into or from this airport The lack of customer service nonchalant attitude of entitlement and lack of cleanliness should be enough to steer you away from this terrible airport If I could give this 0 stars I genuinely would
O

Horrible airport

Horrible airport toilets are so dirty staff are rude and passport control are useless idiots aswel as the the rest of the clowns in that airport Scrolling through social media while holding my passport and my toddlers instead of stamping it Just had us standing there while my toddler whinges and cries Horrible people Horrible country Wouldn t return even if you payed me
T

Avoid being violated by the immigration

Avoid being violated by the immigration and border control Bullies of men towards women Jelous of your British passport They are on a power trip We travelled back on the 29th April 2025 We have enough allowance for our luggae Without weighing 1 box they demanding money even after showing them proof through emails that we had purchased enough allowance After some time the manager there that represents easy jet took my sister to a far corner where there were other rude staff sitting They shouted at my sister demanding money and told her to shut up After she pleaded showing them receipts of the allowance they told her she was disembarked from the flight knowing she had 2 chikdren and a sick mother After telling them they said we don t care She asked them their names and they said we don t know just get lost Such rude men They then pointed in her face and told her they were going to deal with her They then threatened her with the police This was horrific and terrifying especially as we don t understand what they are saying They speak in Arabic tunisian and French and tell you they don t understand you As British tourists we should avoid them as they don t respect the British what so ever After being disembarked she was left alone She couldn t book another flight as they wouldn t give her luggae back After 1 hr 40mins she recieved her luggae and they laughed as they opened it They made her cry in despair A police officer walking past told them stop it you have cancelled her flight so now you have no right to open this They stopped her from flying out from here and told her to go back She then travelled to another airport 2 hrs away and booked new flights back to Gatwick This was a horrific experience Ben acha Syed is the man who dealt with my sister as he said Ben Acha Syed this is no way to treat anyone I feel sorry for your family if you even have one Your pathetic men I can t belive what we have witnessed in 2025
T

This airport is becoming worse and more

This airport is becoming worse and more shocking as the years go on As everyone is aware tunisisn dinar is a closed currency so I can understand customs asking if people have dt on them But what I dont understand is why on earth these people are trying to take our and asking as we are leaving the country how much we have Its a closed currency Most of us will take our english money with us to convert Instead of using atms to avoid Bank charges etc But these people Are trying to take our No way on this earth would i hand over even 1p I would be detained Before I ever let them take my I work bloody hard for my money Absolutely shocking