Ensorings Reviews

They don t have a contact number to

They don t have a contact number to call Email inquiry only I ordered some rings 2 weeks ago and didn t get it yet and their website said my item still stuck in CaliforniaI hope this is not a scam

They sent me the wrong size x3

They sent me the wrong size THREE TIMES It was really annoying so I gave up on this company for now I might try them in the future if I don t find an alternative

So disappointed

So disappointed I paid over 35 for a rose gold silicone thin band that costs much less to make and I have a very visible tear in it Now I am expected to pay for shipping for a replacement ring and pay to ship the damaged one back This all after I sent pictures as proof of the damage For all the money this company makes you would think they d pay for the shipping of the replacement and let me toss the torn one in the garbage Go to Claire s and get a fake ring or order any other silicone band for much cheaper off amazon I shared my disappointment with customer service and they replied that they need to charge me the shipping fee for a replacement because of the pandemic affecting their business which is NOT a small business and who s prices are expensive I am a front line healthcare worker in one of the most affected regions of NYC and I know just how bad this pandemic is For anyone to use it as an excuse to not pay for their customer s 5 shipping label for a replacement band due to POOR quality is pathetic If I could give no stars I would

Looks nothing like the picture on the site

I ordered one of the metallic looking rings as I wanted something I could wear all day in work and not worry about leaving in my gym bag in the evening The ring that arrived looked nothing like the picture It was dull grey and didn t have any metallic look to it It was also scuffed around the edge where it had been poorly moulded I paid 28 for something that looks like it cost about 20c to make I returned the ring for a full refund but had to pay to ship it back and wasn t refunded my 8 shipping Feeling a bit conned I know a silicone ring is never going to look exactly like my wedding ring but the pictures on the site are very misleading

Requires Premium payment for basic consumer rughts

Ordered from the australia Did not receive the rings They apparently charge you premium to add the capability of refunding and requesting a new shipment of your order Please report to FTC

Extra Hassle Returns

Don t believe the no hassle exchange and return on their site they actually make it impossible to do and have no intention of returning any money or providing any customer service At least Qalo will give a partial discount without any questions asked

Deceitful practices

tl dr They changed their warranty practices and are now charging 4 99 in domestic shipping for torn rings I m pretty sure that covers shipping the ring and then some Pretty shady business practices My wife and I work in the trades and rock climb avidly so we decided to use Enso rings as our primary rings to avoid ring avulsion We bought them in 2017 and paid 31 per ring Originally we received free warranty replacements under their lifetime warranty Then they changed their warranty program in 2019 and started requiring 4 99 in domestic shipping for a ring replacement I don t believe for a second that it actually costs that much to ship a silicone ring domestically If it were 2 I could believe it and be ok with paying it but it feels like they re charging for shipping the cost of the ring and then some

Stay away from Enso Rings

Terrible customer support The product is not high quality Mark my words The ring will stretch tear and degrade and you will end up paying them time and time again to get a new one under their warranty Save yourself the get a cheap silicone ring elsewhere and toss it in the trash when it degrades then get a new cheap one Stay away from Enso Rings