Reviews
2.83
5-star
39.02%
4-star
7.32%
3-star
4.88%
2-star
0%
1-star
48.78%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
John Smart
N/A
1 year ago
Scam going on here
Scam going on here I sent 75 GBP today from my UK account 12 hours later after the customer care promised they were working on it they sent me a message asking me to ask the sender to send a selfie ID and open the app of the sender to reveal the profile of the bank and send a selfie Is it a legal requirement to send my bank profile to another bank I think these guys are using compliance to defraud people You have a nice business concept why turn it into a fraudulent venture And now customer care and so-called compliance are ignoring my email Return the money back to my UK account if you cannot complete the transaction
Jackie Walker
N/A
1 year ago
I have been trying to log into my
I have been trying to log into my account for weeks They send passcode after passcode that is rejected When I try to send message to Everand they send me back to Scribd which sends me back to Everand If it is not fixed soon I will report to BBB and cancel my subscription
Ikotun Oluwasegun
N/A
1 year ago
Eversend is scam becareful
these people are scammers For over 4 months they refuse to pay back my hard-earned money over 25 and all they can do is to receive money claiming they need to talk to their partners no system for proper accountability relying only on what their partners tell them Have told them all my money must be refunded or else everywhere they are I will spoil it with bad reviews I have my evidence with me I m reporting their Instagram account by next week they think I m playing
Abubakar Yusuf
N/A
1 year ago
It s been over a week I have been
It s been over a week I have been complaining about a minute issue that isn t that big and I haven t got any solution please whats going onIn details when I try recharging my Eversend withy GHs Momo phone number I don t get OTP and push notification on my line I don t know why please I need this to be resolved within 24 hours please help 233 50 845 5803
Steven Otigbo
N/A
1 year ago
Thieves and Corporate Criminals
Thieves You choose to block your virtual card and they set a rule for 24hours delay in which after then they were supposed to send all availability balance on the card back to your USD wallet But instead after 24 hours your card is frozen delayed and not deleted also you can t use the card or even withdraw or reverse the process Instead when I wrote their support they never replied and instead set my pin reset immediately I tried once to login they said incorrect pin I calmed and rewrote the pin for the second time and received your account have been frozen They just want to use style and take away my money
Austin Youngrabboni
N/A
1 year ago
I don t know how to downgrade this
I don t know how to downgrade this Platform again I would just advise anybody seeing my review to think twice before using Eversend because your money is at risk with this guys They are unreliable when it comes to financial transactions They have held my money for weeks and refuse to allow sending out Run away from them I would make sure I spoil this company name anywhere I go because they have proven not competent enough to handle financial services
Gisela W Greiner
N/A
1 year ago
They are SCAMMERS
They are SCAMMERS I have deposited 100000KES a week ago and bought USDC worth 684 and my wallet was never credited My balance just disappeared Customer support is useless they responded twice completely ignoring the issue and haven t responded in 5 days They immediately responded to my bad review on Google Play Store though just to make it seem they actually help with issues to new victims
Zackmaitakalmi
N/A
1 year ago
These people you are wicked and
These people you are wicked and scammers we must report you to the Nigeria Government you blocked our money in your hand without letting us to withdraw from you then you are pretending that there are some outage to Nigeria bank account And now you remove all the options for the Nigeria bank in your platform so what do you want us to do now Since you know you are not trustworthy
Muja Rah
N/A
1 year ago
Incompetent customer service
Bad customer service Incompetent customer service and the app really needs some work done Cause we need the customer service for everything Deactivating my account is also an issue since your customer service is weak especially a lady called Sharon She can watch the messages and ignore you while it s 24hrs of waiting I am waiting for 5 days now
Muja Rah
N/A
1 year ago
Bad customer service
Do you use verification video as a profile picture for everyone or just me Cause I have had this app and recommended it and nobody goes through the same as I did It took me a month convincing your team to remove it I want it removed and it seems you re not helpful The same way it was posted without my consent I want it removed then I will delete my review
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