Exactpayroll Reviews

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exactpayroll.co.uk
3.91
22 reviews
Great Rating
Based on 22 user experiences

Rated 3.91 out of 5 by 22 Happy Customers

72.7%
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27.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 22 reviews

Reviews show a sharp divide between a few long-term positive experiences and a large number of recent negative experiences. Several contractors report not being paid, financial hardship, and the company entering liquidation. Positive reviews praise service quality and reliability when payments were successful.

What customers love
  • Easy setup
Common concerns
  • Financial loss
  • Company liquidation
  • High fees

Last updated 1 month ago

R

Worst umbrella company to use

Worst umbrella company to use - they agree to a monthly contract and decided to pay weekly just to get more money off me
C

Ripped off contracrorcontractor

I am contractor - they have gone out business and stole my money that was to be paid out today - I rang and was lied to that I would be paid They had been in trouble for some time but never warned the contractors Utter grifters
C

Where is my money

Where is my money Noone got paid on Friday got send payslip but didn t receive money I already see other people writing
A

Shocking company who have gone bust

Shocking company who have gone out of business and into liquidation due to their own greed and lack of customer support Was told on Friday when my wages were not paid that they had system issues and money would be in the bank Friday afternoon It s now Monday and my direct debits have overdrawn me When I did eventually get to speak to someone I was told that they had folded
R

They are in liquidation process

They are in liquidation process No one has informed me My agency has continuously paid to them and now 3 weeks money has not paid I am really struggling to pay my bills
C

Terrible company

Terrible company I have been with them for 8 years and didn t have any problems until November when I didn t get paid for 2 weeks work and my agency had sent them money Now I haven t been paid and I m now financially struggling to pay bills I have spoken to the liquidation co oany and they said its unlikely the money will be refunded
M

Exelant Service once they got it all in

Exelant Service once they got it all in place took about 2 weeks never had a problem since and have been very helpful since
C

Top Class Exact do exactly what they say

I was recommended Exact paystream as Umbrella s to use both were excellent when i contacted them but the lady who i dealt with at Exact was exceptional The software is easy to use i get notifications of my pay on a Thursday and without fail get paid every Friday Took all the stress out of working with a payroll provider Top class
P

First class service

First class Professional friendly and excellent support The system was simple setup was easy I receive a text message confirming everything is processed and in good order My pay has arrived on time I have not had one single issue Superb
J

I have always been paid the right

I have always been paid the right amount at the right time Never had a problem

About Exactpayroll

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United States

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