Extraspace Reviews

I ve been there about a month and I

I ve been there about a month and I find the manager Bobby Compton is always very helpful And friendly My storage area was clean when I moved in So far so good

I fear the last message I wrote did not

I fear the last message I wrote did not forward properly so I am forwarding again I was blessed to meet a young woman at the Extra Space storage unit in Frederick MD I have a Prius and I took all week to gather my many items and bring them back to my home Having the storage had been very helpful but it was time to claim these same items and return them to my home I was very tired and the car was packed no other items would fit I called the person on duty and explained I would have to leave items in the space I was unable to take them home Ashley explained there would be a removal fee for items left behind I accepted that as I just couldn t manage taking the bedframe with nome A few minutes later she came to the unit took one look at me and quickly said I ll be right back She returned with a bottle of cold water I must have looked terrible PS I felt terrible as I wear leg braces and my back was quite sore from the lifting I was gathering all of the empty boxes and she assisted me with this chore I kept thinking who is this lady Employees are not required to help you even if it s only an empty box She then escorted me to the dumpster where I could dispose of the boxes I was tired yet this young lady boosted my morale simply through her kindness I left feeling much better than when I started the day Ashley keep your pleasant attitude - it is much appreciated What a woman

This is the golden standard of rental

This is the golden standard of rental space I was there on November 25 2022 I lost my key and Corey came to the rescue He was so kind and considerate The place is clean and secure Don t fool with the rest this place is the best Jan Shaheen

Had a unit at 1831 old cuthbert rd in

Had a unit at 1831 old cuthbert rd in cherry hill nj Ryan Murphy the store manager was very respectful and all around good guy I deff would come here again

Tony Hall

Tony Hall the Store Mgr was attentive cordial and informative RE 1172 Auburn Rd Dacul GA location

Satisfied Customer

My husband I have been a customer since May He stored all the items Today was the first time I went in person I missed placed my key I knew I had to have my lock cut I dealt with Saquan OMG the patient he had with me I explained I misplaced my key and I needed my lock to be cut He asked me what type of lock I had I indicated I had a lock and key he said great you just made my job much easier We proceeded to head to the storage unit I realized I didn t know my pin so he had to walk back to the office with all those heavy tools He wrote it down so I wont forget We get there low and behold its not what I said it was He had to drill my lock open It didnt take long but definitely wasn t easy The beauty was he was very hospitable and his enery was on point especially finding out during our conversation we had something in common we re both are GAINT fans We both couldn t wait to see the game tonight Got what i needed went back to the office to purchase another lock dealt with another gentleman didnt catch his name but he was very nice as well The two just made it a very easy day for me and I appreciated that I would recommend to store your goods at the 144 South DuPont Hwy location if you re looking for professionalism Darn Saquan we lost

I like Extra space storage because it s

I like Extra space storage because it s always nice and clean The staff is very polite and understanding

Ahmed Hadi is an excellent manager

Ahmed Hadi was professional helpful and friendly Answered all my questions and I rented a 10 X 5 unit in Bordentown NJ