Fanaticanimestore Reviews

Orders canceled without warning

I got 4 pre order deposits Each around 120-200 FNC said they had some issues and asked me to wait I had no feedback for some time and I wrote to FNC asking about orders status They said that orders are canceled No emails about order cancelation warnings so far had being delivered to me It s like to give your money free for overpriced figures but u don t get anything in return Shame I thought better of FNC Back in 2021 and 2022 everything was fine Looks like I have to find another shop where my money And customer needs are appreciated

Just got robbed

Just got robbed item is 400 dollars the fake deposit is 175 sideshow u can buy 500 dollar statue and deposit is only 50 plus Fanatic anime store out of nowhere says shipping is 345 They are straight up scamming people I told them I will give them a 1 star rating and they give u an attitude as well Do not buy from them customer service is crap Prime 1 refunded me and my deposit with an apology but fanatic anime store does not care whatsoever my god they get thousands of dollars daily and cant be bothered keeping someone s money they are evil

Horrible company

Similar to other people company promised to send out by a date and they never did Blocked me from facebook and wont return messages It s too late to file through paypal or visa so they got away with roughly 2000 USDdo not buy from this company Based in Shanghai so shipping is outrageous IF you even get your figure and the US cant do anything about getting your money back

dishonest untrustworthy

I would personally never use them again Really terrible customer service and it s hit or miss whether you ll receive your items at all let alone on time I ve been sent several things broken missing or just flat out wrong pieces and all they say is but do you like it Word of caution to anyone planning on shopping there

Do not buy here Liars terrible after sale support

I ordered a couple of high priced statues with them and two of the really expensive ones arrived with severe damage I contacted FNC right after unboxing the statues and provided them with several photos of the damages That was back in December 2022 we have now November 2023 with no solution whatsoever Neither a refund nor a replacement was sent even though their website ToS state that they will refund part of the money according to the damage This is a straight out lie I ve been told that my replacements were ready to ship next week for several months now just finding my support ticket to be closed whenever I make a follow-up Receiving emails just as your ticket has been reopened I contacted them via Facebook Discord through E-Mail and their Support Chat and I keep getting contradicting answers I haven t seen any partial refund nor a replacement yet and I am starting to believe that they did keep saying next week is to make the PayPal claim period expire This is by far the most scummy and horrific statue seller that I have ever encountered and I really wonder how these scammers sleep at night I will never buy here again and I will voice my feedback to friends and anyone who asks in the statue community as well

Stole my money and lied about product

Bought two figures at the same time with down payment then payed monthly etc Never invoiced me for the 2nd figure Asked them about it and they said it was not finished Figure is not even available anymore they took my first payment for it Never again Won t refund me

All fine

Ordered a statue it was delivered and it was a bit broken Then they replaced even the broken part Everything was fine

I have finally got my statue of Ryu

I have finally got my statue of Ryu from Street Fighter and the quality is very good The presale was in October 2022 the production about April 2023 and now in July 2023 I got it so you have to be patient In between i was unsure if i would get the statue but i always got a quick answer from the customer service The shipping cost was about 70 but not unusual for the size of the package I can really recommend the shop

Love this website

So far I have 3 statues from them and 3 others preordered FNC and FavorGK are my go to websites for unlicensed and usually beautifully made statues Just know that they are not the company producing the statues but more like a third party company selling statues All of my experiences have been good They package the shipper boxes carefully with plastic corners to keep the product safe in transit So far I have not received damaged pieces so I can t say how their customer service is Shipping does however take a lot longer than most places I order from usually 1-3 months They also offer deposit options with monthly payment plans I love this website definitely glad I found it