AI Review Summary
Based on 24 reviews
The majority of reviews report extremely poor delivery performance with packages being mishandled and lost. Customers highlight a complete lack of contactability and unprofessional conduct from the drivers. A small number of reviews mention acceptable or good delivery experiences. The recurring issues point to unreliable and dishonest operational practices.
What customers love
- Professional driver
Common concerns
- No contact
- Package lost
- Poor service
Last updated 1 month ago
J
John McMillan
I received a message that my order has been delivered However I did not receive my order
A
awa tai
The items could have easily been stolen or damaged
It is important that you are aware of the sloppy delivery second time by the delivery driver of FastHorse Delivery here in NZ Twice now the I do contact the company directly to educate their drivers Delivery Driver just left the good widely exposed to wind rain and stealing right in front of the door in view of the main road and footpath Completely unnecessary as there is a clearly marked are under cover and safe from prying eyes 1 meter from where he dropped the items of value clearly marked and used by all other delivery companies It takes just a moment to look and common sense The items could have easily been stolen or damaged only because the courier driver did not take a moment to look and move 1m further to deliver the valued item at the right area All the drivers need to do slow down a moment and look BTW it s all on the security cam I will write an updated review after my next delivery hopefully better
J
John McMillan
Good experience I guess
The driver deliverer dude was very kind he delivered our parcel to hand and asked for signage ahem Australia post doesn t he delivered the parcel within 15 minutes of tracking saying that the parcel was at the warehouse The only qualm is that it came In a white van
A
awa tai
Surprisingly GOOD
Ngl was extremely fearful based on previous reviews However to my surprise was absolutely fine They delivered it around 8am this morning and I got the text notification it had arrived Went outside to find it right in front of my door It was expected to get here between 11 09-14 09 but arrived today one day earlier So all in all great experience My area might be luckier or they re listening to the swarm of terrible feedback