Firstdirect Reviews

The best bank I have ever been with

The best bank I have ever been with staff so polite and helpful Would highly recommend was with halifax 55years no comparison 10 10 mint

Reluctant user totally converted

Was very reluctant to put a banking app on my phone but it s allowed me to do so much and to keep a tab on things Easy to use and has more useful features than I expected

Only started banking with First Direct

Only started banking with First Direct several weeks ago after using the switch bank service and so far everything is absolutely 100 perfect Kept fully up to date with everything during the process and the app is so easy to use user friendly and full of all the information and features I require

Great relief after talking to First Direct

I ve been a customer for a very long time often been encouraged to change - wouldn t dream of it On contacting them today re an annual update I had forgotten I was treated with great care and respect by David Thank you First Direct Barbara Graham

First Direct feel like part of the family

I am so comfortable with First Direct bank and feel like it is part of the family Everything is easy to navigate and immediate Having previously had an awful experience with N26 online bank in Berlin where I lost thousands of Euros I have been more than cautious when selecting a home for my money First Direct First Class

Top bank

Been with Fd 30 years and can t remember ever having difficulties even when it was phone only Have happily recommended to family Was reluctant to load up app but makes access so much simpler and seems very secure

What an Account

Amazing account and amazing savings account with brilliant rates also my interest free for 9 months gold credit card is a god send just wish First Direct stuck with Visa instead of Mastercard as did HSBC 10 10

Good telephone response when needed

Good telephone response when needed nice to talk to a person Easy logon Shame no interest on current account