


first direct bank | Award-winning online and personal banking
Based on authentic user experiences
Philip Blundell
6729 reviews
N/A
1 year ago
I have been a fan of FD for sometime
I have been a fan of FD for sometime now They have never let me down and have always followed my requests Nothing special in the last few weeks just consistent reliability
SUROMA HALDER
6729 reviews
N/A
1 year ago
First class service from First Direct
First class service from First Direct I promote this bank at every opportunity I get I have been with the bank for 25 years Various life journeys up and downs First Direct has always had my back Given me advice and some are life lessons True leaders on how client service should be delivered to customers
Tom DEIGHTON
6729 reviews
N/A
1 year ago
The best bank I have ever been with
The best bank I have ever been with staff so polite and helpful Would highly recommend was with halifax 55years no comparison 10 10 mint
claire thompson
6729 reviews
N/A
1 year ago
Reluctant user totally converted
Was very reluctant to put a banking app on my phone but it s allowed me to do so much and to keep a tab on things Easy to use and has more useful features than I expected
Graham Smith
6729 reviews
N/A
1 year ago
Only started banking with First Direct
Only started banking with First Direct several weeks ago after using the switch bank service and so far everything is absolutely 100 perfect Kept fully up to date with everything during the process and the app is so easy to use user friendly and full of all the information and features I require
Barbara Graham
6729 reviews
N/A
1 year ago
Great relief after talking to First Direct
I ve been a customer for a very long time often been encouraged to change - wouldn t dream of it On contacting them today re an annual update I had forgotten I was treated with great care and respect by David Thank you First Direct Barbara Graham
Les Dancey
6729 reviews
N/A
1 year ago
First Direct feel like part of the family
I am so comfortable with First Direct bank and feel like it is part of the family Everything is easy to navigate and immediate Having previously had an awful experience with N26 online bank in Berlin where I lost thousands of Euros I have been more than cautious when selecting a home for my money First Direct First Class
Ray Shaw
6729 reviews
N/A
1 year ago
Top bank
Been with Fd 30 years and can t remember ever having difficulties even when it was phone only Have happily recommended to family Was reluctant to load up app but makes access so much simpler and seems very secure
JASON SMITH
6729 reviews
N/A
1 year ago
What an Account
Amazing account and amazing savings account with brilliant rates also my interest free for 9 months gold credit card is a god send just wish First Direct stuck with Visa instead of Mastercard as did HSBC 10 10
Mrs Pat Hugh
6729 reviews
N/A
1 year ago
Good telephone response when needed
Good telephone response when needed nice to talk to a person Easy logon Shame no interest on current account