Firsttable Reviews

The booking fee a scam Not a deposit towards your meal

We booked our first restaurant today through this service They misled us with their scam booking fee We were charged 8 00 to book for two in a small restaurant for lunch Our bill came to 40 00 We were discounted 15 00 and charged 8 00 by First Table In the end we only saved 7 00 to sit in an empty restaurant food was decent but we were all left confused that the booking charge disappeared into the First Table app Don t do it The truth is in the fine print that the booking fee is not towards your meal cost You have to scroll all the way down to find it We use services like this on the go to help make better choices not to be mistreated They count on people like us to trust in a brand Don t trust this one

Pointless data collection

They ask for your email to collect your data then have nothing to show you

Asked my girlfriend if she wanted to go

Asked my girlfriend if she wanted to go for a meal The restaurant on Firsttable had availability I went to reserve the table entered my card firsttable deducted the money from my card as I had a revolut notification confirming this On the next page it said table not reserved no option to rebook I then had a argument with my girlfriend as I promised something that firsttable couldn t deliver Why show availability and debit your card if there is no availability need to get the website fixed such a disappointment I have deleted my account with first table I got the money refunded after 10 minutes but my girlfriend was annoyed with me

FirstTable asks for reviews

FirstTable asks for reviews So I think this is a fantastic concept giving restaurants the opportunity to showcase to new customers I ve been able to eat in high-end places I might not have been able to afford without the 50 off food introduction This does hike the bill up by 6- 8 just for booking and is not deducted from the food bill One of my best experiences has been with Aubaine Mayfair and I ve introduced friends to this - once wonderful - place so I ve dined there four times now Sadly our experience last night was pretty grim The bill came to around 117 including a compulsory add-on tip for two diners including three glasses of very good house wine The food and service though is not what it was on previous visits We ordered a bread basket with smashed avocado grapefruit pieces and pomegranate seeds curiously served in an oven-proof pie dish followed by medium rare fillet steaks which come with french fries watercress and peppercorn sauce We shared an extra side of wilted spinach and then brulee and eclairs I was embarrassed for my date I thought I was taking her somewhere lovely The bread was noticably stale there was no pomegranate I politely asked the rather defensive and hostile if I am honest manager when the bread had been baked and why it had been toasted and he told me it is always toasted Not in my prior experience I asked why it was not listed as toast as I had ordered the fresh bread basket He just repeated we always provide it toasted Not wanting to argue I just let it go In fairness the manager did return with an espresso cup of pomegranate seeds which he plonked on top of the avocado on our table without wearing hygienic kitchen gloves explaining that the cook is new My steak was so blue it was cold I did not eat it My companion s steak was slightly over but she enjoyed it Our fries were so over-salted we could not eat them The spinach was not wilted it seemed to have been deep fried There was no watercress only pea shoots Dessert of creme brulee and an eclair was average I wish there was a facility here for me to add photographs

Shocking price increase

Such a shame they ve increased the charge to book through them from 5 to 8 in less than the space of a year It s almost getting to the point where it negates using it as a platform to save money on dining

Have used this website many times and

Have used this website many times and have had no issues Booked a restaurant this morning and they rang me back to re-book change the time over the phone the restaurant Tried to get in touch with first table to try and get a full refund as the restaurant refused to cancel the booking on their end Can you contact me please Have been trying to through their website so difficult to get in touch with their team

Waste of money

I gave more than 24 hours to change my booking to arrive just half an hour later There was plenty of room at the restaurant and they still wouldn t accomodate and took my booking money By the time you pay twice for the booking fee and have to buy the drink it is hardly worth it

Absolutely love First Table

Absolutely love First Table Their customer service is always so quick and sorted out ASAP They also have a lot of restaurants not doing deals anywhere else Love it