AI Review Summary
Based on 68 reviews
Customers report very positive experiences with Flexispot, highlighting excellent customer service and high product quality. Many reviews praise fast delivery and responsive support that resolves issues quickly. The desks and chairs are described as durable and well-made, with fair pricing relative to quality. Some negative reviews mention shipping problems and one instance of wrong shipment, but these appear to be exceptions. The overall consensus is strong satisfaction with both products and service.
What customers love
- Great customer service
- High product quality
- Durable construction
- Helpful support
Common concerns
- Expensive pricing
- Wrong shipment
Last updated 1 month ago
U
Uli
I totally liked the quality of the disk I bought the standing disk EC2 Also I bought the table from FlexiSpot de with a maple color I need to thank Kate from customer service for the amazing response with me as I changed the dimensions for the table from 120cm to 100cm even after the order arrived at my house It was super nice from here to exchange the order as they are at the same price without re-order again Also I would like to thank James to follow up with me and sending me a confirmation email after the change and letting me know the status of my order after the change I can t wait until I receive the new table and start assembling the whole disk I hope it works well for me and will be sharing my experience as well after the installation Thanks Ahmad Atef
P
Paule
Everything worked and service was good
First I was skeptical to order but the order and service experience was great so far I ordered directly over the website The order arrived 14 days later The package was tidy and the overall build and build quality are good Had a small scratch in the frame but is not visible after assembly I had contact with the support twice once I asked for the state of my shipment and the second time I had a mechanical noise after about two weeks of ownership Both times the service helped me out and Kath was a helping hand The noise isn t resolved yet but I am sure If there is a problem down the road they will resolve this also
P
Paul
Fast delivery
Fast delivery prompt response from customer service James Bryan Martinez no matter what question asked great product Love my new desk
A
Alexandre R
Great costumer service
I had an issue because there was an scratch in the wood The customer service been great and answered me immediately My contact person was friendly and polite We found a good solution
Y
Yashwanth Kumar Pamidimukkala
Thank you
Fast delivery good service support I had two little issues which had been solved in a fast and acceptable manner Thank you Flexispot
A
Anthony Cacharron
Support was very helful
Support was very helful but the delivery via GLS made me some problems Would have ben 5 if it was sent out via DHL