Great customer service and top product
I needed some additional information and got them quickly from a very kind employee
Jay Wu
N/A
support with error message
Great customer service and top product Model ED5 Year 2022Super satisfied with the product Customer support reaction time was sub 24hrs even on a weekend more than one year after the purchase Please keep up the good work I love it - will always buy your products
Robert
N/A
Great Product wonderful suppoort
After a couple of weeks the display showed an error for which I could not find a discription online I sent an e-mail to the support team which replied within a couple of hours The problem was solved with the provided information Thanks for the great customer support
Swiss Sense BV
N/A
Fast and good customer service
I bought BS12 Pro Office Chair for my home-office setup I really liked the mechanics and quality There was an issue but the support team solved it very quickly and friendly I definitely recommend the brand My next purchase will be one of their desks
Maximilian Kemkes
N/A
Very happy with the product so far
Very happy with the product so far It is easy and smooth to change table height Delivery over Otto was good One package the table came few days later but no problem
Peter
N/A
Great custom service
I bought my table three years ago The custom service is great and helped me to solve the issue of height adjustment via a hard reset
Traveller
N/A
Great Service and Product
Great Service and ProductThe service was very attentive and the product is of very good quality I can t complain
Jo
N/A
Great quality great service
Got a table 2 years ago it still works perfect and I had an incident with the motor and they help me to fix it quite fast
Maximilian Mayer
N/A
Nice support and quick help
Had a broken faulty component motor on my desk and right after my purchase a sale on the product went live The support reimbursed the difference in cost helped me quickly with my product and sent an express delivery with a replacement free of charge All done in a few days The replacement works perfectly All in all very pleasant interaction with support staff and fast help
customer
N/A
Flexispot Customer Service going above and beyond
I recently purchased the E5Q from Flexispot and although I haven t unpacked or assembled it yet I must commend their exceptional customer service Throughout the process they were incredibly helpful and forthcoming providing a sense of calm and reassurance Despite a minor hiccup with tracking their prompt and positive responses were always reassuring They even went the extra mile to refund me the price difference saving me the hassle of returning and repurchasing Highly recommended
