AI Review Summary
Based on 68 reviews
Customers report very positive experiences with Flexispot, highlighting excellent customer service and high product quality. Many reviews praise fast delivery and responsive support that resolves issues quickly. The desks and chairs are described as durable and well-made, with fair pricing relative to quality. Some negative reviews mention shipping problems and one instance of wrong shipment, but these appear to be exceptions. The overall consensus is strong satisfaction with both products and service.
What customers love
- Great customer service
- High product quality
- Durable construction
- Helpful support
Common concerns
- Expensive pricing
- Wrong shipment
Last updated 1 month ago
S
susu a
I needed some additional information and got them quickly from a very kind employee
J
Jay Wu
support with error message
Great customer service and top product Model ED5 Year 2022Super satisfied with the product Customer support reaction time was sub 24hrs even on a weekend more than one year after the purchase Please keep up the good work I love it - will always buy your products
R
Robert
Great Product wonderful suppoort
After a couple of weeks the display showed an error for which I could not find a discription online I sent an e-mail to the support team which replied within a couple of hours The problem was solved with the provided information Thanks for the great customer support
S
Swiss Sense BV
Fast and good customer service
I bought BS12 Pro Office Chair for my home-office setup I really liked the mechanics and quality There was an issue but the support team solved it very quickly and friendly I definitely recommend the brand My next purchase will be one of their desks
M
Maximilian Kemkes
Very happy with the product so far
Very happy with the product so far It is easy and smooth to change table height Delivery over Otto was good One package the table came few days later but no problem
P
Peter
Great custom service
I bought my table three years ago The custom service is great and helped me to solve the issue of height adjustment via a hard reset
T
Traveller
Great Service and Product
Great Service and ProductThe service was very attentive and the product is of very good quality I can t complain
J
Jo
Great quality great service
Got a table 2 years ago it still works perfect and I had an incident with the motor and they help me to fix it quite fast
M
Maximilian Mayer
Nice support and quick help
Had a broken faulty component motor on my desk and right after my purchase a sale on the product went live The support reimbursed the difference in cost helped me quickly with my product and sent an express delivery with a replacement free of charge All done in a few days The replacement works perfectly All in all very pleasant interaction with support staff and fast help
C
customer
Flexispot Customer Service going above and beyond
I recently purchased the E5Q from Flexispot and although I haven t unpacked or assembled it yet I must commend their exceptional customer service Throughout the process they were incredibly helpful and forthcoming providing a sense of calm and reassurance Despite a minor hiccup with tracking their prompt and positive responses were always reassuring They even went the extra mile to refund me the price difference saving me the hassle of returning and repurchasing Highly recommended