


Based on authentic user experiences
Sally Seiver
7595 reviews
N/A
9 months ago
dreadful piece of kit and costs a
dreadful piece of kit and costs a fortune to return
Mary
7595 reviews
N/A
9 months ago
I have not received the product as of
I have not received the product as of yet Do not purchase from this company Complete Bs
Angela Liddell
7595 reviews
N/A
9 months ago
Scanned the code as directed on the
Scanned the code as directed on the card provided Directed to Etsy The site did not know flexstrap or FlexStrap NOT happy
Adrian Gooch
7595 reviews
N/A
9 months ago
Made in china for small feet
Made in china for small feet Don t fit and comments on Facebook warning others are removed
Jen
7595 reviews
N/A
9 months ago
Purchased with offer for free yoga mat
Purchased on Facebook with offer for free yoga mat They state not to add to order as they automatically send it There was no option to add to order anyway Took a long time to dispatch then weeks to arrive even though they show a quick dispatch and delivery time on their site It s from some cheap Chinese company not a Flexstrap product at all It didn t come with exercise pamphlet as stated and took over a month to receive ebook which has no useful exercise info explaining how to do them no safety advice either which is poor for a product to help bad backs They didn t send the yoga mat and claimed none left when I contacted them and no offer to compensate in another way even though they always do bogof offers No solution to resolve so despite their 30 day test and return if unhappy offer no return was offered for the product still new in its packet And communication was ignored past chasing delivery If you try to claim against your card they deny the offer and state you had to add to order even though the mat wasn t listed to buy and it clearly states not to do this on all there offers by their terms So it s just a scam for your money by a company who doesn t even own the product and you can buy this same product for 7 on Amazon something they charge over 20 for Now I have to work out how to use this junk Or give it away YouTube maybe Or straight to charity As flexstrap don t even want it back
Emily Chapman
7595 reviews
N/A
9 months ago
Do not buy from this company
Do not buy from this company I ordered the product over 2 months ago and still haven t received anything I ve tried emailing and filling in online forms multiple times and 2 months later no response and no money back
Kaznlilreds
7595 reviews
N/A
9 months ago
Order flex strap
Order flex strap Finally turned up and when it did it was cheap nasty and didn t work Tried to return it under their 30day money back guarantee and no one got back in contact Stay away from this company
Casandra
7595 reviews
N/A
9 months ago
Product never showed up and now
UPDATE Finally the product arrived Paid for 2 day shipping but unable to see this cost on my order Dollar store quality No elasticity in the strap No different than your belt off a robe No curved sleeve for your foot The foot part reminds me of the flip flops at a nail salon Lost money as this product came from China Now I have to buy a real PT flex strap Product never showed up and now tracking is giving an error message I normally check reviews and didn t due to sciatica PLEASE be aware that this company isn t legit
chris
7595 reviews
N/A
9 months ago
Can you say scam
Waiting and waiting Did not read reviews before buying I agree with many that this is a scam company No one will respond to the many emails I ve sent No phone Shame on me for not doing the research I normally do Will work with credit card company to see if I can get refund Only fools will try to buy this scam
Karen Olona
7595 reviews
N/A
9 months ago
My product arrived damaged
My product arrived damaged The outside and inside packaging had a big slice across it and was taped over The actual flex strap also has a big slice in it I emailed flex strap support about it and they asked me for pictures which I sent I have now sent three emails with no response back from them as to getting a replacement Horrible customer service I want a new flex strap or my money refunded and cannot get anyone to reply to my emails I have not been able to find a phone number to call as well Extremely disappointed