Flowkayaks Reviews

Quick service

The board came really quickly and is brill Couldn t fault it

Fast and Efficient

Fast dispatch and great communication Highly recommend this company

Absolutely amazing service and

Absolutely amazing service and products Fantastic communication from Jake would highly recommend Flow Kayaks to anyone

Great service when I bought a new cag

Great service when I bought a new cag Staff really helpful and a nice place to pop in for a browse

Ordered Sunday

Ordered Sunday received Tuesday Brilliant paddle board Thank you

Poor customer service and still no refund

Ordered some Zet accessories on 1st December 2022 ready for paddling in Snowdonia in February and have emailed several times but can t get a reply Even if there were a high volume of orders as per there email 27th December it s now March 2023 and the whitewater season has nearly passed but still no parts and 25 out of pocket Very poor customer service

Poor online service

Ordered a top on the 13th June and as of 16th August still have not received it I have emailed and had no response I have rang numerous times and generally no one picks up Did get through twice and they said that they were waiting on a delivery of stock but no one checked my order number or name against an order If the item was out of stock when I ordered I would have expected an email asking if I wanted to wait or offer a refund Update - I have received an email to tell me the item is still out of stock and have processed a refund for my order

Happy with that

Excellent service when I bought my kayak Jake went above and beyond