


Based on authentic user experiences
Mr Darkes
6807 reviews
N/A
9 months ago
Excellent service
Grimsby branch were excellent They dealt with our repair promptly and fitted in around our scheduled holiday and did a great job Special thanks to lovely Michelle in the office who kept us informed and Kevin that delivery driver Would definitely recommend Can t get the branch finder below to bring up Grimsby but they are there
James Cornwell
6807 reviews
N/A
9 months ago
Michelle was great on phone very
Michelle was great on phone very understanding polite kind and respectful and explained everything and the guy who came out to do photos was great
Rachel
6807 reviews
N/A
9 months ago
Excellent service ilkeston
Excellent service ilkestonHassle free pick up my car and drop my car off kept up to date from the bring looks fantastic took 1 week to complete great service
Nicola Kendrick
6807 reviews
N/A
9 months ago
Absolutely outstanding service
Absolutely outstanding service Prompt answer on the phone Clear and concise information next steps as there was a problem with the delivery of my car to FMG And then went above and beyond to get my courtesy car delivered so that we could get the family down to my mother in laws funeral Great job - thank you
Helen McGregor
6807 reviews
N/A
9 months ago
Excellent Service from start to finish
Excellent Service from start to finish My car suffered front bumper damage in a minor collision and everyone at FMG Newcastle were brilliant My car was collected and a courtesy car dropped off on Wednesday The repairs were completed very quickly and my car was back to me on Friday afternoon valeted and cleaned too Many thanks to Kelly Dawn Darren and whoever did the repair and valeting
Alex
6807 reviews
N/A
9 months ago
The human touch
My car was damaged and FMG Martlesham were assessing and repairing it allocated by my insurers The insurance process was delayed but my contact with Will at FMG made the whole situation bearable I got regular updates honest feedback and the human touch in a process that is so frustrating and uncaring I would definitely choose FMG again They sorted my car as quickly as they could and kept me up to date That seems like a small ask but it s a rare and brilliant service these days Thank you Will and FMG
Lisa Randall
6807 reviews
N/A
9 months ago
Absolutely brilliant
I had to use this company through an insurance claim as someone reversed into the side of my car I got my car back today after 2 weeks n I can honestly say I am extremely impressed with the service I was kept informed every other day about my repairs etc and the customer service is brilliant too The works I had done is exceptional and noone would ever know it d been damaged Top class workmanship and I am so very grateful to them
David Watts
6807 reviews
N/A
9 months ago
Great repair by FMG Manchester
FMG made a comprehensive repair of my vehicle after a collision I was delighted to find the final condition as good as new During the repair period I called in 2x to check on progress and was helped by Kevin Dowling and Simon Else The repair took several weeks due to industry shortages of parts But it was worth waiting for and a courtesy car was offered The FMG office is clean and tidy and the staff are friendly The body-shop is well equipped and the standard of care and quality-control top-rate Highly recommended
Nicky Hill
6807 reviews
N/A
9 months ago
Brilliant service Hull
Brilliant service A courtesy car was provided because I am disabled a lovely friendly guy brought it to me and took my car to be repaired Took less than a week I was kept updated about my car s progress Another lovely man returned it and it is immaculate like new again It was washed vacuumed too Very happy with complete service reception drivers guys that fixed the damage so beautifully Thankyou Will definitely recommend Hull Naylors Row
Vivienne Stevenson
6807 reviews
N/A
9 months ago
Bradford Branch so good
Bradford Branch so good great communication Lovely guy who collected returned my car Excess payment easy to complete Really good service Also Mohammed Customer Advisor very helpful too Thanks