France Reviews

My package has not been delivered

Veru bad costumer service No answers

Article en rupture

I still have not received 2 of my orders and no one has contacted me back regarding this

I never received my package still waiting

My package has not been delivered Or they say it was delivered but no receipt was left at my house or anything else They then said i had to pick up the package at a pick up point I checked and the package had been sent back I contacted Yvesdelorme support repeatedly and their answer is simply a cut and paste automatic your goods are shipped without any check of where provision of reference number or any indication of when this will be solved In fact they said they had been reshipped to me and i would receive them the following weekI then chased this up when the week came and after again waiting days they informed me that they had no idea where the package was an that in fact nothing had been sent to me This is a jokeI bought the product in early June Its now end of the month Needless to say i have not been able to buy the present never made it for the person intendedMistakes happen but the way customer service dealt with this without calling giving any reference and simply acting as a robot is inexcusable They wasted my time where i could have found a solution elsewhere Never again

I did pay but I didn t get my package

I never received my package I am still waiting for delivery it has been in transit for a month now Would really appreciate delivery soon

Awful experience Buyer beware

I had an absolutely awful online experience Buyer beware The sheet sets don t match example a fitted sheet of 180 doesn t match a top sheet of 180 You need a different size for each piece you want to purchase I made this mistake The website is also misleading It advertises 60 day returns in a bold banner This is not a true statement I was obviously not happy with my sheet set that didn t fit my bed My return was refused in-store and by email This company expects you to read their long legal T Cs that is different than their online advertising Such a disappointing experience I do not recommend buying from this company I found my experience to be deceiving and misleading

I have never received the parcel and it

I have never received the parcel and it is impossible to contact anyone

They had forgotten my order

They had forgotten my order until i called them after 10 days later It should not happened in this case

Bad services in the deliveries

The delivery are confused they take to much to time to delivery actually you send me this first before my parcel arrives