


Based on authentic user experiences
Meg Miller
6736 reviews
N/A
1 year ago
Horrible lack in any customer service
Horrible lack in any customer service No response to my multiple inquiry as to why my package hasn t shipped yet I ve been waiting two weeks
erila
6736 reviews
N/A
1 year ago
BEWARE of frankies bikinis
rude after service never again
Edoardo Vallini
6736 reviews
N/A
1 year ago
Absurd
I ve placed an order on April never delivered
M B
6736 reviews
N/A
1 year ago
Absolutely appalling customer service
Absolutely appalling customer service I placed a large and expensive international order in April 2021 and still haven t received the order mid-July 2021 despite them taking my money immediately No adequate response from their email customer services team and they only respond to Instagram when you publicly complain on their advertising photos The responses have been appalling and unacceptable with the issue still unresolved and the company refusing to refund me and cancel the order stating it s a warehouse issue - absolutely unacceptable Never had such a horrendous shopping experience exemplified by the fact I have never written a review before Do not buy from here Have warned all of my friends too
Akers Business
6736 reviews
N/A
1 year ago
Do not buy from Frankies Bikinis
Do not buy from Frankies Bikinis I placed an order and had to make a change to the color within 5 minutes of placing the order and they never responded to me after calling 3 times They of course waited for my order to ship to call me back and then said they can t make the change BEWARE Do not buy from them
Mary Real
6736 reviews
N/A
1 year ago
This company is terrible
This company is terrible I think it might be a scam I ordered 1300 worth of product 10 days ago and they disappeared off the face of the planet Some of the products were supposed to be dispatched within 24h They have not responded to any of my inquiries
Erica D
6736 reviews
N/A
1 year ago
I used to love this brand but terrible quality and service now
I used to love this brand I don t know what has happend to them The quality is terrible now I think they changed their fabric it s not as nice as before The stitch on my underwire top broke after one wear and they wouldn t return customer service was terrible so upset that this is how they treat a repeat customer They really have lost their cool factor
customer
6736 reviews
N/A
1 year ago
Bad Service Crappie Products
Hi Please don t buy from them anymore they have the wurst customer service and the products are crappy I just purchased a bikini top and button the medium size running super small and the bikini are extremely large and the materials looking cheap
Barb Driver
6736 reviews
N/A
1 year ago
Read before purchasing Fraud
Read before purchasing Look for yourself if you can cancel the order Look for yourself how easy it is to return Dazzled by the patterns I didn t I realized 10 minutes after I pushed place order returning it or exchanging it would be a month-long process I emailed support within a half an hour of the purchase and it was a full 24 hours before they told me they could unfortunately not stop the warehouse making me responsible for the return on my dime after a month Thankfully I have a good bank that shut the order down immediately Such a shame as I was planning on my entire cruise wardrobe being from them
Erica D
6736 reviews
N/A
1 year ago
I ordered a piece from their
I ordered a piece from their sustainable line What a joke Frankies bikinis is not a sustainable company The claim to use some sustainable fabrics only one collection out of the hundreds they dropped in 2020 was sustainable Their bags that say biodegradable are NOT They should be turned into the FTC for false claims I hate companies that make false claims for attempts at greenwashing