AI Review Summary
Based on 140 reviews
Customers consistently praise Funbikes for fast delivery, helpful staff (especially Sam and Jigs), good packaging, and responsive after‑sales support. Many reviews also highlight excellent product quality and useful extras like free gifts and video tutorials. Conversely, recurring complaints focus on expensive pricing, and there are frequent reports of defective or poor‑quality products, stock‑outs of parts and accessories, and long repair or replacement delays.
What customers love
- Fast delivery
- Great customer service
- Helpful staff
- Free gifts
Common concerns
- Expensive pricing
- Defective products
- Stock shortages
- Slow repairs
Last updated 1 week ago
D
Diego Fornaro
Poor customer service poor Chinese quality items advertised for high quality products but very low quality instead
R
Rhys Jones
I ordered a bike paid 100 extra for it
I ordered a bike paid 100 extra for it assembly it came and fuel tank was leaking got in touch and they wanted to send me a new tank and me fit it I explained that I shouldn t have to and if I did then it would void my warranty was very unhelpful and then said they d arrange to pick the bike up fix it and drop it back off but I would have to pay to have it redelivered and they may find it my fault not happy at all Won t be ordering from here again Sad as I ve had an electric scooter from here and had no problems with that but after this incident I will not be using this company again
C
Chris Smith
Ruined my holiday with the boys
Ruined my holiday with the boys still haven t resolved the issue 2 weeks on
K
Kev
So had a hole in the tank an got sent
So had a hole in the tank an got sent another and again it had a hole in the tank so waiting on another Got offered 20 voucher for compesation which is a joke as most things are over 20
P
Paul Jenkins
Bought 2 bikes build myself Had no
Bought 2 bikes build myself Had no major issues Bought a quad for my daughter they build it less than 90mins use chain came off smashed all casing refused to repair or supply part s spent nearly 4k at this company in 12mths wont spend a penny there in future
L
Liam Atkinson
Ad scooter sent charger dint werk then
Ad scooter sent charger dint werk then sent a never 1 and that charger dint werk don t bay the chaos 2400 wot load ov garbij
K
Karl Thistlethwaite
After being ill advised by one of there
After being ill advised by one of there advisersit cost me 17 to post a battery back to them
A
Alex
Wanted warrenty on a part
Wanted warranty on a part Warranty void Due to water mark on battery I didn t want warranty on the battery it was a separate part
S
Sarah Brant
Bad quality bikes
Bikes just break had 2 different ones replaced parts that need replacing from fun bikes they last a week no longer
S
Simon Turner
The bike arrived without the bushes for
The bike arrived without the bushes for the front axle My son was very disappointed that he couldn t use his present on his birthday FunBikes now want chassis number photographs etc to send out the missing parts despite the fact that they know what the bike is and what is missing Avoid this company