Fusionfurniturestore Reviews

Great product at good price delivery company kept us informed and helpful about changing delivery date Only complaint was lack of communication from Fusion Furniture after purchase to before delivery good after delivery communication If communication had been better rating would have been 5 stars Would still recommend and would buy from again

The Good absolutely thrilled with our Maze rattan garden sofa it looks fabulous and I feel we paid a fair price for it given the current worldwide shortage of garden furniture The Bad delivery time we ordered beginning of March and the furniture was finally delivered mid August which brings me on toThe Ugly as said in other reviews communication is dreadful I dislike companies that fail to act until they get complaints Hopefully with all these reviews saying pretty much the same thing they will give the staff training to be proactive not reactive That said after I complained I was contacted by Anuuj I think it s his company who was then my point of call and couldn t have been more helpful Would I order from them again yes I would the furniture is top quality which is what matters at the end of the day just allow plenty of time for it to be delivered don t go by dates on the website give them a ring for realistic timescales

Great furniture well packed by helpful delivery man Quite easy to fix together but allow an afternoon to do it Looks great all assembled and very comfortable

Very high quality furniture ordered a marble table and stylish chairs Customer service were very polite and delivery team were great too and able to choose delivery date and kept well informed Only reason for the 4 stars instead of 5 was the fact that on the website the items were showing as in stock and delivery within 10-20 days But upon ordering and after paying they told me the chairs weren t actually in stock and the 10-20 days delivery window in fact started about 16 days after placing the order Despite that I am very happy with the items and would recommend and use again

I love my garden sofa It took a while to arrive but that was stated when I ordered It looks great in the garden and is very comfortable My only issue is that one of the cushions is damaged and I haven t had a replacement yet A woman from Fusion has been regularly keeping in touch and apologising but it seems there is an issue with the supplier

My garden ratten coner sofa set got delivered yesterday morning and it s absolutely beautiful in the time frame too It would of been nice to have received regular updates regarding the process but I found ringing oak furniture sister company was easy to get through and talk to someone who was always helpful and reassuring me Thank you

Absolutely gorgeous rattan furniture TheKingston Excellent quality easy to set up one man band and a 3 year old was the final feature piece to our garden - can t praise enough how good it looks and how comfy and well structured the furniture isCustomer service was excellent Anuuj and prompt with queries 4 star simply due to minor delay in delivery - albeit was not a real delay as we were pre-warned of potential contingent extra time due to Corona-Virus which fair enough just had to be patient Thank you and team - will most certainly recommend and buy again

Ordered garden furniture on 1st June It was listed as in stock so I even got a 15 discount Was a little worried as I didn t hear anything from them I ve been let down before buying garden furniture elsewhere so thought this was going to happen again I d decided to give them til the end of this week 2 weeks since order to hear from them but when I got home it had been delivered No call or message Fortunately someone was home so it wasn t a problem Got to say the furniture is fabulous quality and not a flat pack in sight Just ready to enjoy They did what they promised and delivered promptly Very happy - just in time for the heatwave too Better communication and it would be five star