


Based on authentic user experiences
JC
6731 reviews
N/A
1 year ago
Terrible business terrible customer
Terrible business terrible customer service avoid if you can
Ruandy Aguilera
6731 reviews
N/A
1 year ago
This company is a scammm
This company is a scammm people beware dont let them take your money too
paula price
6731 reviews
N/A
1 year ago
Ordered and item
Ordered and item Have not received parcel to date Gave wrong tracking number Very dodgy Avoid Scam
Blaq Wolf
6731 reviews
N/A
1 year ago
This company is a Scam
This company is a Scam They cancelled my order and tried to keep my money Had to get my bank involved to get my money back
Online Video
6731 reviews
N/A
1 year ago
know that you have to deal with their mistakes
It was a worse experience with them They don t pick up the customer service phone call they put their mistakes to me the buyer when they made a mistake sending items I m upset not because they sent the wrong items or to the wrong address But because they try to admit their mistakes and put all their mistakes to the buyers
Shaddix Hendrix
6731 reviews
N/A
1 year ago
They don t care about the customer
Be aware that they will not go out of their way in the least to make things right should you get the wrong order -or worst yet- no item at all They will chalk it up to someone else s mistake and you re left holding the bag regardless of you paying for something you didn t get They also never answer any phone calls and are very slow and short with email responses I will not be doing business with them ever again after the terrible response I got in regards to a mistake on their part
Heather McCarty
6731 reviews
N/A
1 year ago
DO NOT BUY FROM THEM
Wish I had taken a moment to pause and read the reviews I ordered from them instead of amazon because I was trying to support an independent business I ordered on Friday morning and paid for 2 day expedited shipping They didn t even mail it until Monday afternoon So I didn t get the items in time for my daughter s birthday Tuesday When I called and asked to cancel my order before it even left their business they wouldn t let me and then told me I had to pay to have it shipped back and pay a 20 restocking fee Ugh Terrible service
Ross
6731 reviews
N/A
1 year ago
Be Aware of Preorder Policy
When they put products up on their site they will remove them when it sells out This also affects preorders which means when it comes down to your word vs theirs you will have an order number to nothing Cause they completely removed the product from their website They can say well we have that information or it s in an email but it s kinda setting themselves up to take advantage of situations Also 20 cancellation on preorders So when they remove the item they can and most likely will charge you for not liking it
Your average reviewer
6731 reviews
N/A
1 year ago
Awful experience
This website not only stocks their figures exceptionally slowly compared to other vendors but they don t even list when preorder figures release and there s a 20 fee for an order cancellation The only way I found to cancel orders is through email which is ridiculous when vendors such as Amiami or amazon let you cancel through the website You re better off using Crunchyroll store amazon bigbadtoystore or amiami when it comes to figures
Marc Beckley
6731 reviews
N/A
1 year ago
Bought a Mandalorian SH Figuarts figure
Bought a Mandalorian SH Figuarts figure for 130 dollars and the shoulder broke realized it was crazy glued and previously opened Did not get my money back or a new figure