Genhost Reviews

you will loose your money one day without service they scam cheap host but every time down simple WP website they make suspended and said server abuse the live support not working fake if you open ticket not answer long hours the u upset and loose your money if u ask paypal refund not get because refund policy cant get your money There is a lot problems They use trial cpanel license every month make crack and ur site will down

Have to give it one star Don t waste your money Support is laughable Normally taking around 24 to 48 hours to reply Don t bother with the live chat It will just raise a ticket as they are busy IP is blacklisted so emails go in junk Wanted money back but they won t Poor poor service No wonder they only offer 7 days money back guarantee When you raise a complaint it will just go in there queue so by that time you lose your money

Terrible company hosted over 20 websites on their reseller hosting US server and all disappear in one day without meaningful explanation and they could not recover a single file My business would have been over if I ve not had the backup for all the website on another host that I was planning to leave for them

They suspended my 250 Cpanels of host25cent Think about what will happen they reason is some my accounts CPU abuse I stayed there 1 year still my account active in dashboard but they suspended all I say take care resellers they will destroy ur hosting suddenly Look they answer 250 cpanel is malware Funny and say fresh I dont want to be again this host to be looser

I wish I could give 0 stars here Don t trust this company ever since 2013 then also not coz its old company then possible they will play with your trust and at last you cannot do anything Read this review carefully don t see other reviews coz at that time it was good for me too but now it s worst I am client here for 1 5 years8 years by cheating this I know 1 I have run that script a malicious script that was mentioned by genhost on my server Some results are her for running that scripts 2 All scripts are the same just the name is changed And any one of that script is not working all have errors 3 And all scripts are uploaded at that time only when I received a suspension ticket regarding that account The script is not working so how it s malicious even it has bugs one client doesn t know about PHP just knows his upload template I am not telling any story You have 8 years experience but I don t run a business like you I don t play with clients money Just looting client Don t know working PHP scripts are giving load We are proud that at least we are not running the worst business like you You have sustained 8 years now not more Worst experience with when we were new we very proud regarding genHost and next year we have to make sure to purchase alpha reseller hosting SSD one Thanks to god You show your true colour now Don t laugh at my mindset at least my mindset is clear that no looting from clients And in the case of cybercrime lol you have root access you can do anything you want And I think you have deleted all data or edited that you are such a people Best of luck in the future If you sustain Note This review I submitted as a ticket firstWe were using Reseller HostingOne more ticket here One more thing you cheated us and fraud with us one of the users claiming that he just uploaded simple template for website after he doesn t make nay changes or upload any thing else home iamthebo public html assets js hndsdsd9dsd php then where from hndsdsd9dsd php these files come It s done by you and your team you uploaded that file there so that you can get the reason for suspending our account You want to suspend our account for the reason1 giving free WHMCS license for 1 year2 reducing server load to add a new user for doing fraud with them too3 want shortcuts to earn money You just fraud with us that user is 101 sure he doesn t upload that Either your cPanel account is hacked or you have done this 100 sure Now this case has to go for Cyber Crime for doing fraud You have done very wrong you don t respect other earning and privacy

Useless Web hosting serviceWithout notice suspending the accountNot even sent an email that account is suspended Customer care just useless On live chat they reply for sales related questions

Alert Do not buy any services even if they provide Free Hosting with Genhost they just crashed your business and your previous Client baseI am working with them since 2019 in these 3 years they got 5-6 servers crashed including HDD Windows NVMe they do not give any backup of user data 3 times recently NVMe crashed if they can t fix or reboot the server they will just reinstall the os and give you a fresh server all data goes deleted they will excuse Due to blah blah blahin this 3 year server the almost every day his server is down because they don t have the sense to Run their business he just putting users by calling the lowest providerOnly a single man Sj Vishnu runs this website all servers and when he goes out of the Home the server is down most of the time it got crashedIf they like the message on WhatsApp then they will reply to you otherwise they will not If there are 10 active visitors on the site anyhow they will suspend your account he neither has the skills to do business nor to run the server He should job in a Hosting company to learn how the Web hosting company does business I Strongly Recommend you do not mean do not purchase any service if you are new to genhost just leave it and move with anotherFree hosting is better than his service

Do not be carried away by the good reviews - no business can write bad reviews about themselves but they can forge or lure new clients to give them good reviews If I have to write my experience with GENHOST India it will take about 10 pages for detailed information but briefly this is what you re going to get if you host with GENHOST I started reselling with two different brands with them from 2021 Initially everything was cool and good then With one reseller account hostingafrica all 20 websites disappeared one day and they blamed it corrupted disk with no refund or recovery The other reseller account I cannot mention for business privacy experienced what I have listed below 0 They suspended over 300 cPanel accounts including my hosting website for the reason of one client one website hosting phishing content - how can you suspend and punish over 300 clients because of one client That s insensitive wicked unprofessional and not good for the hosting industry They asked me to get a VPS because I cannot be allowed in shared environment which I paid 39 99 per month and they suspended it twice in two weeks because they claim websites on the VPS are using more resources and that I should add Cloudlinux - I was fast to backup before the suspension to save my clients and business For the 1 year and 4 months of reselling and hosting with them they regularly suspended my clients account without any notification or proper reason - I had to beg them and they will unsuspend it If you want to host or resell with GENHOST this is what you get 1 Errors 500 404 etc almost every week2 Server Down - your website will go down a lot of times 3 Loss Of Money You will pay for service and get interrupted by suspension or termination 4 No Alert Warning You will not be communicated with for any action they take against your account 5 Tickets Unanswered Your tickets may not be answered and closed If you re lucky and they answer your issue may not be solved The ones they claim they solve will keep happening errors 6 They use Respected Client when addressing you but they do not care a bit about your website or hosting if you are a reseller 7 Whatsapp Chat Support They can ignore you for days without attending to you and are rude in dealing with clients after all they have taken your money 8 Money Conscious Not Service Conscious If you re a new client they will be nice to you and take your money when you start experiencing problems then they show you who they really are 9 Slow Server System Their server is slow and one will have to use the Optimize Website command to get their websites a bit faster - my clients complained a lot about speed 10 cPanel Softaculous Wordpress License ErrorsI can go on and on and share my experience - if you are new with them or have not started experiencing what we are experiencing - thank your God but be on the alert and be wise - Backup your websites and save you cash and sweat I will not ask you NOT to host with them because imperfection exists every but - learn from my experience

Guys don t get fooled this is the worst hosting service that will disappoint you one way or the other their support is very slow they reply when they feel like I was trying to migrate my Cpanels to them and they suggested i download and upload them on my own Honestly who does that Its been 4 days now after i managed to use FTP migrating the Cpanels but they just cant do a cp command to restore them I would not advise anyone to use Genhost its cheap for a reason they are the worst

I will be honest Genhost is generally a good hosting company as compared to many others But There are three issues I personally faced with this genhost company If they can resolve these they will be best If they do nothing about it a lot more clients who may experience these issues as they host with them will one day be here to share the same experiences problems Already some clients have commented on these three issues 1 They suspend your cPanel accounts without informing you and lock the account so that you cannot unsuspend them Contacting their support to resolve the issue may at 80 yield no results 2 Some WHM Features Commands which are freely available with other reseller hosting companies are unavailable or not activated with Genhost Requesting for activation of these commands or features lies in their interest to do or not to do3 Loss of cPanel Accounts or websites will disappear one day This experience is so true It happened just as the two points above did I got 20 clients within 3 months who were happily hosting their websites on a reseller plan I bought from Genhost I struggled to get these clients with the hope of making them stay I woke up one day to check on WHM and found all accounts were gone Deleted 20 Websites lost in a day without recovery I sent a support ticket and they told me they had a DISK corrupted and could not recover the files no matter how hard they tried 4 There are other issues like error connecting to database ModSecurity Checking if you are not a robot which is forced on all websites even if you disable the plugin it keeps showing Server down for some minutes Wordpress Softaculous license expiring every 2 or 3 months and clients are unable to install Wordpress or any softaculous scripts cPanel error Cannot read license file error connecting to server etc If they Genhost can fix these issues they can be better in the hosting industry This email address is not registered with their system so if they come to reply saying this email is not a verified account it is true Why should I show you my identity when I still have some websites on your server Who knows what you will do next to my web sites as I have exposed some weakness in your services I will not talk about the experiences with their WhatsApp Chat Support - I ll be doing more harm to Genhost I have screenshots both on WhatsApp and via their Support Emails to share if Genhost wants proofs or think someone paid me to do this review The reason for this review is not to destroy your business but expose your weakness - We have complained but you do not resolve these issues or they keep happening even after you resolve them A satisfied client will not pass a bad review except the one who wants to destroy your business I will come back and edit this review or delete it and write a better review if these issues are addressed with satisfaction Thank you