AI Review Summary
Based on 73 reviews
The majority of reviews highlight Genhost's affordable pricing, excellent customer support, and reliable service quality. A smaller subset of reviews reports severe issues including slow speeds, account suspensions, and poor support. Overall, users emphasize cost effectiveness, 24/7 support, and high uptime.
What customers love
- Affordable pricing
- High uptime
Common concerns
- Account suspension
- Poor uptime
- Slow servers
- SSL issues
Last updated 1 month ago
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Gokulnath Prasad
Hi I would like to share my experience with GenHost since two years I use their services After reading some negative comments about GenHost s services I simply understood one thing The level of knowledge of the user has an impact on what he encounters as a problem What do I mean A beginner or a person who does not master the workings of the hosting service certainly he will encounter more problems some times even where there is none I think you have to read always You have to learn more ask questions in all humility to know why some things don t work correctly Besides GenHost has a Knowledgebase section where there is valuable information that you may need I even read the Knowledgebase sections of others Hosting Service It s the same Cpanel WHMTo conclude and give my opinion GenHost they are among the best I appreciate While small technical problems temporary can not miss but as I stressed above it depends on the manner so you perceive the problem to qualify it as serious or not I really appreciate the following factors at GenHost The price the speed of the support the enriched features on their Cpanel WHMI recommend their services and do not blindly take into account the totally negative remarks of some Marcel K
A
AgaMudayar
Good Server Speed
Good Server SpeedGood Support over call WhatsAppTicket Responses are really good
I
Israel Apeh
Genhost has been the best hosting
Genhost has been the best hosting service provider I ve had over the past month there support is very good and detailed I d recommend
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Ranjith Baskaran
Highly Reputated Webhosting Provider
Its my great pleasure to use Genhost as my webhosting partner for our company Special thanks to Mr Nagavishnu for giving us excellent support over Call for morethan 3 hours as we had faced lot of issue with milesweb so we had moved to genhost their Singapore servers are very faster and affordablethey will be the 1 NVMe unlimited hosting provider soon I had been facing lot of issue with my old provider so i had decided to move to genhost with their initial RNVME1 Plan for testing and i had used for around 2 week there was no down slow issuetheir migration team helped us to migrate our cPanel 150 to their servers in 24 hours of time Mr Nagavishnu specially helped us over call for morethan 3 hours that one of our website got compromised and he used various techniques to recover the website and clean the malwares uploaded on former server and the truth is there is no extra charges collected from us for cleaning the malwares such a very talented person friendly with our teamhe is explaning everthing very clearly and doing business in very transparent way without hidding anytingwe had now planned to take multiple dedicated servers with genhost as they had given the quote with excellent pricing compared with another market leadersVery thankful to Nagavishnu sir and we are happy to stay with genhost for long time and i do recommend genhostmy experience with genhost i was very much satisfied on their tech support and pricingMany more vouches and soon you will be getting more orders from us
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AgaMudayar
As an reseller i was very happy to work
As an reseller i was very happy to work with genhost Team They maintain a very good professional support team I had paid lot money for NVM Reseller with other providers but genhost do offer the NVM Reseller plans at very affordable cost for startup companies which helped us to gain more profit and easily get customers as we can able to sell for minimal price rangeQuality of service is on the mark and there is no issue on server like slow downSimply the best at its cost
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Kadhar Ali
I really appreciate about you is your
I really appreciate about you is your aptitude for problem-solving
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Balaganesh V
Simply superb no words for them applause only
Simply superb from the day1 I don t see any kind of issue though whatever the knowledge based stuff also from my clients too these people responded quickly and worked on behalf of us too that s a great quality from these guys to look after our safety of business as well they are easy to support just with a what s app message I m soo happy finally after 3 4 companies since last 20 years as a reseller
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Nishanth Sk
In Webhosting Support is most
In Webhosting Support is most important GENHOST is smarter on that I strongly recommend GenHost for bloggers startups
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KudoTech Pvt Ltd
Pocket Friendly price with high quality service
The best thing is their plans are very pocket friendly withquality of Service and Customer support over various mediumFor my side one suggestion they should enhance their Call Phone support which will make customers to make your trust soonHappy user of SG RNVM1 Plan - Faster Server Response with Self Auto backup feature as noother hosting provider is giving this feature You can able to configure auto backups to your Google drive or any other destination at free of costLow price and High Service Guranteed with genhost
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Ragupathi
Honestly Genhost are best
Honestly one of the best service provider in hosting industry i had ever seen in my experience at such this low cost They never leave you in critical position They are ready to help you anytimeGot an best support from Nagavishnu he solved my issue in call over 2 5 hours continues call without any tried and friendly while communicationHe helped me to Solve the issue on my VPS very faster that i had struggled for morethan an week but he solved the things in hours such a talented support guyBest Service provider at affordable price rangeVouch Vouch Vouch
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