Getbril Reviews

Hiway robbery

I think this company is not reputable It s been six weeks since I ordered and paid for my braille and I ve never received it You guys suck You steal money from people who are on fixed incomes You should be ashamed of yourselves

Battery not recharging

Purchased the Bril last Christmas and one of them has stopped recharging I am in contact with Bril in hopes of a solution

Never again will I buy Bril

The only thing worse than Bril s delivery time is the customer service Both are deplorable After waiting a month after the date that the product was to be delivered I finally called my bank to tell them that I never got the product so they credited my account for the amount I was charged A month after that I finally received the merchandise but by then I didn t want it I contacted Bril to say that I didn t want the product and offered to either use and review the product thinking it was a way to support a new business or return the items The box was opened because it didn t have their name on it but the products were never removed from the box or used They told me to hold onto it and they d send me a mailing label to return it I ve been waiting for the label for close to another month It never came but they reversed the credit to charge me for the product which they know I don t want I understand that many businesses are now having a tough time with deliveries but this started months ago An email advising me of the delay would have gone a long way in managing my expectations The integrity of sending the mailing label rather than charging my account would also have sufficed but this level of shoddy service is completely unacceptable NEVER AGAIN WILL I BUY ANYTHING FROM BRIL

I ordered this a month ago and the

I ordered this a month ago and the money has been taken from my bank account but I have nor received anything yet Feel conned Not sure if this comment had an effect but received my order today

I have been waiting for over 2 weeks

I have been waiting for over 2 weeks and still have not received my order I called bril and they couldn t provide me with a UPS tracking number This is NOT a good company Expect a long time before you get your order

Bad Service

I placed an order in December 2021 I received an order confirmation and tracking number Unfortunately I didn t receive my order and I couldn t track it When I tried to track the item I receive a message that the tracking number is invalid I wrote an email to their customer services and none replied to me I am wondering whether this is a legitimate website

Not received product yet but very

Not received product yet but very disappointed the price you agree to changes only once you have scrolled on to enter your credit card details They add shipping and taxes after Not good that s all I can say as I had a previous review pulled for being honest

Hidden costs for tax and shipping

I can t comment on the product as I ve only just ordered it but I d like to make you aware of extra costs which are only visible after completing the purchase if you re paying by PayPal in the UK The screen before PayPal said there were no tax or shipping costs but my receipt showed that an additional 13 had been taken for these