Getlumina Reviews

Camera overheats

Camera overheats lags slows down computer and support is useless and doesn t offer any warranty solutions I ended up having to throw it in the trash despite my repeated emails Buy a Logitech Brio for the PERFECT webcam Lumina has no benefit only downsides

Anyone reported to the police

Anyone reported to the police I think we can gather together thru online to charge them with proper legal actions At least they will publish worldwide that they are scammer to avoid victim in their activity in the future Im willing to spend more dollars to make an legal actions again them if they not fullfill this project

Refund promised then ghosted

Expected took longer than planned to arrive no big deal Unexpected the quality was nothing like what is shown on the website indiegogo campaignCriminal I sent the camera back was promised a refund 2 weeks later it hasn t arrived I was told it was imminent Now they re not responding to emails DO NOT BUY THIS PRODUCT

Don t even bother waste of time and

Don t even bother waste of time and product is faulty still waiting to hear back they are terrible company stopped responding when I asked for refund for pumps not pumping properly Also they basically asked me to show a video of it not pumping when I told them you can only hear the difference when I wear them and that s why they stopped responding after I said I won t send a video of me wearing them to show the fault of not pumping

On Thursday 13th July

On Thursday 13th July me and my family were supposed to visit Onhwa Lumina That evening was cancelled due to the weather We got in contact and asked if we could have a refund They advised that they do not give refunds Really disappointed in their response when they cancelled This is daylight robbery

Do not buy this no matter how pretty it looks

Same negative experience as most other actual buyers It s all a fake My computer won t even let me download the app the camera supposedly needs to do any of what was promised because it s says it s a fraudulent site They ve mimicked Apple s packaging to make you think you re getting something high-end but it s a total piece of crap DO NOT BUY THIS

Terrible experience with this company

Terrible experience with this company I ordered a breast pump and was given no indication as to when it would arrive despite paying an addional fee for express delivery I eventually had to order a different pump from another company I then proceeded to return the product when it eventually arrived from China I was informed that I would receive a full refund upon receipt After chasing by email the company finally confirmed that they had received the product and would issue a refund they never did I have had to make a claim via my credit card company instead

Scam company

Scam company I ve been duped with a malfunctioning breast pump It lasted all of two weeks before it failed Customer service was initially responsive now not returning my emails at all I was also worried as my bank picked up that the payment might be fraudulent so I doubt going to be able to get my money back that way Avoid them

Lumina Beauty is a scam company

Lumina Beauty is a scam company do not buy the breast pumps and avoid at all costs Arrived in damaged packaging and without any branding clearly just a very cheap knock off product I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven t received anything and they now have stopped replying to my emails Avoid