Giftcards Reviews

giftcards.ca

giftcards.ca
2.59
56 reviews
Average Rating
Based on 56 user experiences

Rated 2.59 out of 5 by 56 Happy Customers

17.9%
14.3%
12.5%
19.6%
35.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 56 reviews

Customer reviews for GiftCards.ca are overwhelmingly negative, citing issues such as cancelled orders, lack of communication, and charges without delivery. Many customers report not receiving their gift cards or confirmation emails, and some describe the experience as fraudulent. While a few positive reviews mention successful and quick transactions, the majority highlight significant problems with reliability and customer service.

What customers love
  • Excellent experience
  • Successful purchase
Common concerns
  • No confirmation email
  • Fraudulent charges

Last updated 1 week ago

E

gift card doesnt work

received the gift card yet wouldn t work in any online store Lost thirty seven dollars would like a refund
E

Please help

Hey guys I ordered a sephora e-giftcard and checked out but at no point did I put in my email address Will it just get mailed to my home address I have reached out to customer service but haven t received any response as of yet Looks like this is the best way to get it resolved Please help
C

Customer Service - Please contact me - Did not receive the card

Hi I purchased and paid for an ESSO gift card as a gift for someone and it never came I tried calling your customer service number and no one answered not even a busy signal Please contact me right away so you can resolve this Update Giftcards ca rectified the situation and sent a new card after this complaint was lodged Thank you
J

I ordered my father in law a gift card

Update They gift card has now been received plus an additional 25 card because of the error in delivery ---I ordered my father in law a gift card for Christmas on December 20th to be delivered to his email on Christmas Day I have attempted to contact the company twice now with no response Very unprofessional So disappointed and frustrated that a company would take my money and not deliver what was paid for
P

I just purchased gift cards for my

I just purchased gift cards for my staff but the system would only take 10 orders at a time so I had to make two orders The second order did not get processed and when I called I was not given a clear answer why it did not go through and that I would have to reorder it I have just completed my second order and decided to do a review and noticed many people not receiving what they have paid for and now I am concerned I will follow up and let the the Customer review know if the gift cards were recieved and able to use them
B

Lack of customer service

I ve ordered dinig gift cards and my recipient did not receive theirs I ve been trying to call and can t get through and my e-mails are not going through either I m hoping I can actually get through to someone as soon as possible as this is a Christmas gift Why is there no customer support available
M

Problem with multiple card purchase

If you want to buy one card the service works great however if you are buying more than that in one transaction it is a problem The security protocols cancel the transaction and therefore resulting in the user wasting time entering comments etc for hte recipiants It ended up taking me 4 hours to send 6 cards
B

My money is being held spent 200 on a

My money is being held spent 200 on a gift card the company took my money and declined the transaction after don t buy from this company they re a scam How can you take peoples money and then decline the purchase that makes no sense at all and then say you go hold it for 7 days what the hell
S

Changed a 1x 75 order into 4x 75 300

Changed a 1x 75 order into 4x 75 300 without asking me billed me the 300 then refused to refund The only recourse is to exchange these 4 cards on a sister site they own for different cards Update Based on the reply by giftcards ca I mean it s potentially not a scam just either poor support or poor support tooling to assist customers I am tentatively removing the Scam and avoid note if the refund does indeed go though I ll change the rating as well
K

I bought a LCBO gift card yesterday

I bought a LCBO gift card yesterday I still haven t received an email confirming it was sent The longer I m waiting for that email confirmation the more I think this is a scam I just lost 50 In this modern day why does it take so long to send a gift card confirmation I wish I read the reviews here before purchasing a gift card from them Update talked to chat and they were able to help me and I ve now received an email regarding the gift card I purchased

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