Glassnow Reviews

Great quality and helpful staff

Really impressed with the quality of their jars for the price point Lots of options for closures too Sales team was very responsive

My go-to glass packaging company

I have ordered from Glassnow for now 6 years and decided to add my own review To address other comments yes they do sell out of colors and it requires me to place my orders in advance to make sure my inventory is ready for my seasonal sales I do the same with most of my wholesale suppliers as it makes sense for my business to plan most of the time 3 to 5 months ahead I work with Glassnow because their customer service is second to none their selection is growing consistently and having been burned by Chinese suppliers I find their price point very good for quality jars

Great company overall

They have had great customer service and their glass is amazing Their glass has been perfect for our company and has been awesome working with them

Pleased Customer

Tbh I was hasty but was met with pure genuine patience That s 1 The quality of their products are strong and VERRRY cute I loveeee them Thank you Pleased Customer

Products continually out of stock

As others have noted they cannot seem to figure out how to stock product While their containers are high quality and their prices are competitive they are completely unreliable as a supplier I ve had issues trying purchase glassware for the last year as they are always on backorder When I contacted them about a product that was continually out of stock all summer they told me they were not aware it had been out of stock for that long and that if I needed it then I should buy a separate pallet from their manufacturer in China Very unhelpful customer service Since I m constantly having to order from a backup supplier for stock I m ready to look elsewhere for a reliable supplier

Such a shame on the poor customer service

I want to love this company so much I absolutely love their physical products- but I have never experienced such poor customer service in my life I have had several huge issues with their online billing system and not only are they unhelpful in solving problems but they act like it s my fault I am unfortunately going to have to start researching a new vessel supplier and honestly it makes me so sad I want to support small and local so badly Oh but the warehouse people are SO nice and very very helpful

I need another place to buy what I need

Place an order and next time I check the status they are out of stock Check again and they are delayed another month Totally unreliable

Great Customer Service

Glassnow definitely excels with their customer service Their team was responsive and knowledgeable They have great prices and a variety of designs for glassware that I can utilize in my small business

They have the best glass bottles for our diffuser business

They have the best glass bottles for the best price anywhere And their service is perfect