Globalvans Reviews

J

Jeggs Austin

1 year ago

Very quick response to get my vehicle

Very quick response to get my vehicle to me But after sales not so good

R

Richard Coulstock

1 year ago

Stuart Meale handed our van

Stuart Meale handed our van acquisition He was helpful polite and informative at the start However he promised us the vehicle we were interested in was held IN STOCK by Global Vans themselves as we had been stung by lease companies before and only wanted to source from someone that physically had the vehicle in their lot He promised they had their own stock and could offer a very prompt delivery date After signing up it became clear he had lied and not only do global vans not hold their own stock but exactly as we had hoped to avoid we were left waiting weeks for the promised vehicle to be delivered It was only after the intervention of his colleague after Stuart had gone off sick that the vehicle delivery was expedited

S

Sophia Mikhail

1 year ago

Pre-sale Perfect Post-sale AWFUL

Pre-sale - perfect Post sale - SHOCKING Communication is awful quik to want info from you but dont reply to emails always promsie to phone you back and never do Its been nearly 3 months and still no van constantly being delayed one excuse after another Didn t even tell me the van was delayed overseas and wasn t even in the UK finally got a delivery date after the second delay and now there s another delay with no date of when it going to be delivered At this point I wish id gone with another dealer even if it cost more because this 3 month wait for a van has cost me thousands in business

V

Victoria paul

1 year ago

Great van and delivery could improve on communications

Great service at the start Once i agreed to purchased they seemed less interested Online states in stock when the truth is it isnt in stock at all and is on a boat at sea somewhere Long wait delivery once arrived was great Van was full explained by the delivery driver brilliant Some contact issues Hard to get hold of at times via email and phone maybe Covid related

A

Al

1 year ago

Excellent service if you can reach someone

Jamie was fantastic knowledgeable made an effort to understand our needs and made sure the process for leasing the van was clear If the rating was for Jamie it would be 5 star however I was frustrated by the Global Vans automated answering service I never got through when I was instigating the call and was often stuck in automated queues that I never got through on and with no call backs after leaving details

J

Janice Cousins

1 year ago

Hi this is Janice Cousins again

Hi this is Janice Cousins again regarding the vehicle for my husband it has now been another 2 weeks and we are still waiting for a delivery date does anyone know where our van is The van is under the name of Graham Cousins order placed on the 3rd June

N

Neil

1 year ago

Quick and efficient

Quick and efficient Elliott was very helpful and made the process effortless

E

Edward Greeves

1 year ago

Good company

Good company Followed up on all calls made to them The app wasn t always updated at times felt a bit in the dark as to when my vehicle was actually coming Think it is like that for most suppliers at the moment though Apart from that good company

J

JON

1 year ago

Marc has been amazing with sorting our

Marc has been amazing with sorting our ongoing issue with the finance company Good Communication and finally resolved situation Amazing

N

Nicholas

1 year ago

Michael global vans

Michael was great everyone at global vans have been swift and helpful

Rated 3.77 out of 5 by 116 Happy Customers

Very quick response to get my vehicle

Stuart Meale handed our van

Pre-sale Perfect Post-sale AWFUL

Great van and delivery could improve on communications

Excellent service if you can reach someone

Hi this is Janice Cousins again

Quick and efficient

Good company

Marc has been amazing with sorting our

Michael global vans

About Globalvans

Own this business?

Related Companies