Based on authentic user experiences
Lisa Hammond
6777 reviews
N/A
6 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY Their doors may look nice but their products are bad I bought a door which had parts of different materials it was badly made meaning I cannot adjust it to fit properly and the customer service is truly awful I spent over 1000 for a front door which lets the rain in and the wind whistles through the massive gap in it When I went back to them with the faults they blamed it on my fitter I was there my fitter did all he could with a badly made product The hinges were wrong from the start We adjusted it to the max with no joy still couldn t get it to shut properly Handily Globarro don t have approved fitters for their doors because they know they can blame your fitter when things are wrong The factory in Poland where the doors are made did send me a new part for the bit which was a different material but I cannot fit it because I was badly advised in the first place by Rad at Globarro and don t have enough room above the door to take it off Total waste of money and sooooo much time chasing the elusive Rad who seems to be the only one working there I lost count of the amount of emails I had to send There s no phone number probably because it would be inundated with calls of complaint so you have to rely on emails alone Useless Looking at their website the photos of fitted doors they use as examples show others have had exactly the same problems as I have I m surprised nobody has reviewed them before I ve actually waited about 6 months to write my review because I just hate to even think about the whole sorry situation I m writing this now because I don t want anyone else to go through what I did pay all that money and end up wishing they d kept their old door like I do Wish I could give this company 0 stars as they don t deserve any
Andrew Mudge
6777 reviews
N/A
6 months ago
Terrible company - poor products
Terrible company sells poor quality doors Im a professional installer had to cut my frame to get the locks to engage Seller tries to bully you insisting install is wrong Claiming a refund via credit card STAY AWAY FROM TERRIBLE COMPANY YOUVE BEEN WARNED
The Hetherington s
6777 reviews
N/A
6 months ago
Absolutely amazing product
Absolutely amazing product we ve had so many comments on our new door You have to remember that this is a small business so communication is by email and can be a little slow but that said you always get a reply and the help and advice given was invaluable We now have such a great product but for far less than any other supplier in the UK
Jo
6777 reviews
N/A
6 months ago
Great door for a great price
Great price great delivery great door One glitch ten minutes notice of delivery would have caused a problem had we not been there Easy to fit and quality Three weeks delivery fantastic
Ma gorzata Plecho
6777 reviews
N/A
6 months ago
I recommend
very nice and qualitatively very good door delivery on time no problems All I can say is better communication I RECOMMEND HIGHLY THANK YOU GLOBARRO
Mr Howard
6777 reviews
N/A
6 months ago
Good Company for Service and Nice Doors
Ordered a one and a half door a year ago or so and have only just been able to fit it It was pretty quick from ordering to receiving the door and good communication throughout the process of measuring up and design The door is good quality and solid the correct colour anthracite Lockset and handle are also solid One addition which would be great would be to supply the door with frame fixings as it does require slightly larger than standard Once installed which was very easy I noticed the door had a warp in it and so I contacted Rad Within a few days a replacement door is being sent out with updated materials - great All in all this is fantastic service and very happy with the look and construction of the door
Nick
6777 reviews
N/A
6 months ago
The door is gorgeous
The door is gorgeous really nice installation leaflet poorly but I managed to install without it is not that hard the only problem is late response from seller and one week later delayed with delivery but doesn t really matters if you want a nice door eventually you will get it all good Genuine company Thanks
