Goindigo Reviews

I ve used IndiGo three times on all three of which they have been pretty good They start boarding quite early which I found convenient

I am frequent flyer of Indigo Airways Almost it s good but need to rectify seats in International Flight continuously seating around 4 5 hrs very difficult because seats are not comfortable even XL Seats also Need to make provide comfortable seats in international flight

I m thankful to Ms Hanaitha for her excellent service and support given to my partner who travelled first time to Ireland She was truly helpful and responsible Big thanks to the entire team

Very smooth and efficient trip with an on time performance Please forward appreciation to the friendly and very professional customer service agent Vagneshwari forgive me if I misspell the name based at TRZ airport A very informative customer service minded Check in gate agent who guided and took her time to get to know the passenger I travel frequently worldwide and this is not common nowadays even from the biggest carriers This was my first Indigo flight had some difficulties on the app website paying for the seat due to international card and the snacks menu onboard could offer more Will surely choose this carrier from now on if I get the chance due to the great experience

All very efficient and on time early even I find it hard to fathom Indigo s food and drink policy which seems to be different every time I fly I ordered a white coffee without sugar but that combo wasn t possible as the creamer and sugar were pre-mixed No Diet Coke on full sugar available Lose on star for increasing our risk of type 2 diabetes

The best airlines in India Always on time and best rates

I genuinely don t understand the negative reviews at all Every single experience I ve had with IndiGo has been exemplary and I very rarely say that They ve become my absolute go to airline where at all possible but especially within India I ve flown with them to Vietnam and Thailand too Sure the planes are basic but the staff are always organised professional and courteous They have been extremely helpful and accommodating to me on multiple occasions even when I was late for my flight check-in cos my connecting flight from Air India was late don t get me started on how useless and unpleasant Air India are They checked me in even though it was closed and had a member of staff literally run with me through the airport help me through security and get me on the plane with ONE SINGLE MINUTE to spare before take off They have also taken care of fragile items in the cockpit for me and beyond any extra care their boarding is always efficient stress free and humane other airlines even vastly more expensive ones treat passengers like cattle their cabin crew are always polite even when faced with ignorant rude customers - especially in the emergency exit rows Even de-boarding is handled gracefully and the luggage is always available at baggage claim quickly I have only ever had one flight with them be late and that was due to extreme fog at Bangalore I don t really care of their website is clunky it s a damned lot better than Air India Spicejet of any of the others honestly and at least IndiGo refund you within the timeframe they state and don t make you chase of call them to get your funds Considering how bad other airlines are at all of the above even if IndiGo weren t as good as they are by comparison I still don t understand the complaints Literally flown with them multiple dozens of times and have yet to have a really negative experience

Very nice experience Akash and Kajal are very helpful and supportive lots of thanks to both of them all the best

Indigo staff was very helpful and kind at every stage of my travel recently Thanks a ton Without any request the belagaum airport staff offered to help me which is very warm and welcoming gesture

Harshal at customer service domestic check in was excellent at Departures quick check in desk As an international passenger from London I was unable to do a web check in Harshal helped us with professionalism and due care She is a star