Gradwell Reviews

Grace was awesome

Grace was awesome answered all questions knowledgeably and with confidence Fantasic customer support as always which is why i have been with Gradwell for over 12 years great value for money support and products

We use Gradwell on a daily basis for

We use Gradwell on a daily basis for our clients broadband lines and phones The support we get from them is really good and i would recommend them to anyone I deal a lot with Jason in checking up on Jobs that have to be escalated and he is really good in getting back to us and helping out in making sure they are dealt with promptly

Fantastic customer service

It is fantastic to receive such good customer services From first contacting Gradwell I immediately got a reassuring feeling that I was in good hands not only were they polite and helpful they also proved to offer professional technical support Real specialist in their field I don t normally write reviews but I haven t received such good customer service from a supplier since post COVID Our company now have internet and SIP lines with them Based on my experience I would highly recommend them

Gradwell Support are going from

Gradwell Support are going from strength to strength I have partnered with Gradwell for over 12 years and now find a real determination to be proactive in ensuring that their infrastructure is robust On the rare occasion that Technical issues occur they are on a mission to resolve things quickly The Out of Hours Response Team works well too Jason Spencer is a dedicated leader of this team and is helping to continually improve the Service

Great company for resellers

Great company to work with as a reseller extremely helpful and always go the extra mile Kieran is a top account manager and has been for many years unlike many account managers we deal with who seem to be reallocated and changed every 6 months

Superb Service - Excellent Account Manger

We have been a customer of Gradwells for longer than I care to mention Kieran Fellows our account manager is always available to talk to and extremely knowledgeable and helpful Never have a bad word to say about Kieran or Gradwell Long may our relationship continue

I ve used Gradwell for over 8 years now

I ve used Gradwell for over 8 years now and always had excellent service Very reliable and knowledgeable I have a telephone system that should cost 10 times the amount of money I actually pay them Hopefully they don t read this review

Just started as a new customer

Just started as a new customer received a site visit from Jack Michelmore He was very knowledgeable about the products and services the Gradwell offer ultimately leading to us taking on Gradwell as our VOIP supplier Since accepting their quote the after sales service has been good