Greatjones Reviews

Great Jones | Property Management Done Right

3.59
140 reviews
Great Rating
Based on 140 user experiences
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V

Great response time

House is very nice but cheaply built meld requests take awhile but they do respond fridge and garages door wernt working properly when i moved in and the fridge still doesnt make ice or water but i love the system to pay rent and make requests etc overall pretty okay
K

I m very impressed with the technical

I use Great Jones as my management company Their service is exceptional They are professional organized and help you with every need The out reach team is very helpful So far I am having a great experience and would highly recommend their service to any owner
J

My experience has been extremely

I m very impressed with the technical side of Great Jones Everything is streamlined and easy to use On the owners side all information is available to you at all times which I really appreciate Minor technological glitches have been addressed quickly and satisfactorily by Jose who provides great customer service We ve experienced somewhat of a rocky start with property manager transitions but Great Jones management has gone above and beyond to make things right and to provide a positive experience for us
P

Great Jones Review

My experience has been extremely positive finding a proactive and customer driven balancing both owners and tenants concerns in win win terms at all times in a difficult 2020 I will keep movingforward with Great Jones in 2021
S

It has always been a pleasant

I ve only been working with great Jones for the past few weeks and I ve been renting out the property for only a week but so far it s been pretty good they ve been able to answer all my questions as well as make the whole process for moving in and setting everything up fairly easy and simple when I first moved in I had a couple of problems with maintenance but they were able to quickly resolve them to my satisfaction I would definitely recommend someone using great Jones for renting
M

Thankful for the POSITIVE outcome

It has always been a pleasant experience working with the Agents of Great Jones All of the agents that I work with are always very friendly and seem to be eager to solve my issue The reason that I didn t give them 5 stars is because there is too frequent a change in the contact agent for any of my issues and I am never made aware of this beforehand Overall it is easy to work with the agents They are quick to reply to my requests and questions and they always follow up promptly
D

Opportunity for Improvement

My situation was much different than most seeing as Great Jones took over in the middle of my lease Without getting into details it was definitely rocky road working with GJ to say the least However once all was said and done I was very pleased with the outcome Specifically I was thrilled to have Jose helping me through it all Without his help I would not have been able to give such a positive review Much thanks again to Jose and the team that helped rectify a difficult matter
J

No water in our house I had to turn off

My property Manager Alex Vercheski is the best one I have ever had My issue is with maintenance and vendor selection My tenants are constantly complaining that maintenance is difficult or impossible to reach and response times are too long or they do not receive a response at all My experience is that I have had vendors for repairs that provided service that was unsatisfactory and left the tenants with a mess and had to return to the site to complete the services and clean up My expectations would be to have the best highest quality vendors working for Great Jones
L

I would give Terry a FIVE star rating

No water in our house I had to turn off because of broken hose bid Was told fix it yourself or wait untill tommorow Single dad with two daughters now no bath or laundry for us Guess I ll just get take out and fill the toilet with gallon jugs Edit This is correct I was just having a bad day and took it out on Great Jones people I appreciate the fact that it was quickly fixed
A

Randy is Awesome

I would give Terry a FIVE star rating for his hard work and good communication which is very quick most of the time Terry always responds to my questions and or requests and seems to be on top of whats going on with our 14 properties which I realize is not a small task particularly now with this terrible pandemic However unfortunately I cannot say the same for others at Great Jones in general which has and continues to cause some frustration for my wife and I

About Greatjones

Our team of real estate industry veterans has seen and done it all, and we're bringing greater operational efficiency and financial visibility into every aspect of your portfolio.

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Frequently Asked Questions

Greatjones is a direct-to-consumer kitchenware brand dedicated to transforming the home cooking experience. It offers a curated collection of thoughtfully designed, high-performance pots, pans, and cookware sets. The brand focuses on combining elegant design, durable functionality, and accessible pricing to equip home chefs with tools that are both practical and aesthetically pleasing.

Greatjones's product line includes several signature items. The Holy Sheet Pan is a versatile, multi-use pan designed for seamless transition from oven to table. The Dutchess Dutch Oven and the King Sear Skillet exemplify professional-grade performance with minimalist style. Other notable products include the Deep Cut Frying Pan and the Full Stack Cookware Set, all designed with both functionality and kitchen decor in mind.

Greatjones cookware is constructed from heirloom-quality materials to ensure durability and performance. Common materials include heavy-gauge stainless steel, cast iron, and hard-anodized aluminum. These materials are selected for their excellent heat distribution, longevity, and ability to meet the demands of both everyday cooking and more elaborate culinary tasks.

Greatjones places a significant emphasis on design, ensuring products are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing for personalization of kitchen aesthetics. The minimalist and stylish profiles are intended so that pieces can be left on display, contributing to modern kitchen decor while remaining ready for use.

Greatjones products are primarily sold through the company's official e-commerce website, greatjones.co. This direct-to-consumer model allows the brand to maintain quality control, provide detailed product information, guides, and recipe inspiration, and offer its products at an accessible price point compared to traditional retail channels.

About Greatjones

Greatjones: Reimagining Kitchenware for Modern Cooking

Greatjones is a direct-to-consumer brand dedicated to transforming the home cooking experience through thoughtfully designed, high-performance kitchenware. The company positions itself at the intersection of elegant design, durable functionality, and accessible pricing, aiming to equip home chefs with tools that are both a joy to use and a statement in the kitchen. By focusing on a curated collection of essential pots, pans, and cookware sets, Greatjones addresses the common frustrations of cluttered drawers, poorly performing non-stick coatings, and cookware that fails to bridge the gap between everyday utility and aesthetic appeal.

Core Product Philosophy and Design

The Greatjones product line is built on a foundation of heirloom-quality materials and intelligent design. A central highlight of their collection is theHoly Sheet Pan, a versatile, multi-use pan designed to go from oven to table seamlessly. Similarly, theirDutchess Dutch OvenandKing Sear Skilletexemplify the brand's commitment to combining professional-grade performance with stylish, minimalist profiles. The cookware is typically constructed from materials like heavy-gauge stainless steel, cast iron, and hard-anodized aluminum, ensuring even heat distribution and longevity.

A significant emphasis is placed on creating pieces that are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing customers to personalize their kitchen aesthetic. This design-centric approach ensures that items like theDeep Cut Frying Panor theFull Stack Cookware Setcan be left on a stovetop or displayed openly, contributing to the overall decor of a modern kitchen.

Customer Experience and Brand Values

Greatjones operates primarily through its e-commerce platform, greatjones.co, providing a streamlined shopping experience with detailed product guides, recipe inspiration, and clear information on care and maintenance. The brand narrative strongly emphasizes empowerment in the kitchen, promoting confidence for cooks of all skill levels. Their content often highlights the versatility of their products, showing how a single piece like theHoly Sheet Pancan be used for roasting, baking, and even serving.

The company's values extend to a focus on durability and reducing waste, challenging the disposable nature of some mass-market cookware. By creating products built to last for decades, Greatjones aligns with a more sustainable consumption model. Their direct-to-consumer model allows them to maintain quality control and offer their premium products at a more accessible price point than traditional luxury kitchenware brands.

Target Audience and Market Position

Greatjones effectively targets millennial and Gen Z home cooks who value design, quality, and brand story. Their audience appreciates a curated, less-is-more approach to outfitting their homes and seeks products that deliver multifunctional performance without sacrificing style. The brand smartly fills a gap in the market between basic big-box store cookware and prohibitively expensive professional or designer brands.

Through engaging storytelling, practical recipe content, and a strong visual identity, Greatjones.co serves as more than just a store; it is a resource for modern cooking enthusiasts. The website functions as a hub for their community, offering inspiration that encourages customers to fully utilize their kitchen tools and embrace the creative process of cooking at home.

In summary, Greatjones has established itself as a distinctive voice in the cookware industry by championing a blend of robust craftsmanship, elegant design, and everyday practicality. Its product line simplifies the selection process for consumers while elevating the ritual of home cooking, making it an appealing choice for those looking to invest in kitchen essentials that will endure in both performance and style.