Greatjones Reviews

Great Jones | Property Management Done Right

3.59
140 reviews
Great Rating
Based on 140 user experiences
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M

I applied for Greatjones Property and

I applied for one of their homes and my property manager was helpful professional and timely Even though I have not moved into the property yet but my application and approval process was awesome He answered all my questions provided the help I needed I am looking forward to a great experience from the move-in team but so far it s been a stress free experience
M

Communication

I applied for Greatjones Property and they are not real This is a fraudulent company To others do not apply they are scammers and someone need to step up and investigate with the FBI about this company because this is unprofessional to others that really need a place to stay They took my application fee and this is wrong Do not deal with these people at all
B

Pretty flawless

The only major complaint I have is trying to speak to a human is impossible Emails are great but there are several times that different people jumped on a thread and it was frustrating to have to explain something again Maintenance has gotten better though the is still a lag in communication Otherwise they have been quite helpful and I would use then again
S

Great company with great service

Pretty flawless Only frustrating part was the initial emails went to my spam which was not a Great Jone problem But what I did find frustrating was not to be able to speak with someone directly it was all handled via email and text Pasquale was very helpful
P

I have still not received my lease

I have still not received my lease renewal which i understand Great Jones has been trying to contact the owner without success but not having this makes me uneasy as I would like the correct names on my lease and to know my new lease terms Other than that Great Jones has been a great property manager and really strives to answer maintenance request promptly
B

Plumbing stoppage

I made a maintenance request through latchel The serviceman was kind courteous told me what the problem was and unclogged the drain but told me this would be a temporary fix and that he would need to put another work order in but he wasn t going to do that but will call the office directly to tell them what else needed to be done in order to make the problem go completely away
M

Good company

We have rented from Great Jones for a year now We have just signed a new lease We love the neighborhood Anytime we have had an issue they have fixed it Quickly very good communication with maintenance Quick service
V

Repair needed

I currently am a renters and my house had a problem that was beyond tenant repair I contacted the maintenance service provider Initially the repair company contracted to do the work never showed After notifying the maintenance service they were able to contact the vendor and get it rescheduled The repair was done timely and corrected with no follow-up
D

It s been an excellent experience

With the 2 years I ve been renting with great jones I ve had minor issues with the rental If any issues happend they do great with communication and sending a tech out as soon as they can Payments are quick and easy to make online I feel a great company over all
S

I was looking for a place to call home

It s been an excellent experience renting from Great Jones so far They are very attentive to the needs of their tenants and have responded to every maintenance issue I have had Their staff is very friendly and professional every time I interact with them

About Greatjones

Our team of real estate industry veterans has seen and done it all, and we're bringing greater operational efficiency and financial visibility into every aspect of your portfolio.

United States

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Frequently Asked Questions

Greatjones is a direct-to-consumer kitchenware brand dedicated to transforming the home cooking experience. It offers a curated collection of thoughtfully designed, high-performance pots, pans, and cookware sets. The brand focuses on combining elegant design, durable functionality, and accessible pricing to equip home chefs with tools that are both practical and aesthetically pleasing.

Greatjones's product line includes several signature items. The Holy Sheet Pan is a versatile, multi-use pan designed for seamless transition from oven to table. The Dutchess Dutch Oven and the King Sear Skillet exemplify professional-grade performance with minimalist style. Other notable products include the Deep Cut Frying Pan and the Full Stack Cookware Set, all designed with both functionality and kitchen decor in mind.

Greatjones cookware is constructed from heirloom-quality materials to ensure durability and performance. Common materials include heavy-gauge stainless steel, cast iron, and hard-anodized aluminum. These materials are selected for their excellent heat distribution, longevity, and ability to meet the demands of both everyday cooking and more elaborate culinary tasks.

Greatjones places a significant emphasis on design, ensuring products are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing for personalization of kitchen aesthetics. The minimalist and stylish profiles are intended so that pieces can be left on display, contributing to modern kitchen decor while remaining ready for use.

Greatjones products are primarily sold through the company's official e-commerce website, greatjones.co. This direct-to-consumer model allows the brand to maintain quality control, provide detailed product information, guides, and recipe inspiration, and offer its products at an accessible price point compared to traditional retail channels.

About Greatjones

Greatjones: Reimagining Kitchenware for Modern Cooking

Greatjones is a direct-to-consumer brand dedicated to transforming the home cooking experience through thoughtfully designed, high-performance kitchenware. The company positions itself at the intersection of elegant design, durable functionality, and accessible pricing, aiming to equip home chefs with tools that are both a joy to use and a statement in the kitchen. By focusing on a curated collection of essential pots, pans, and cookware sets, Greatjones addresses the common frustrations of cluttered drawers, poorly performing non-stick coatings, and cookware that fails to bridge the gap between everyday utility and aesthetic appeal.

Core Product Philosophy and Design

The Greatjones product line is built on a foundation of heirloom-quality materials and intelligent design. A central highlight of their collection is theHoly Sheet Pan, a versatile, multi-use pan designed to go from oven to table seamlessly. Similarly, theirDutchess Dutch OvenandKing Sear Skilletexemplify the brand's commitment to combining professional-grade performance with stylish, minimalist profiles. The cookware is typically constructed from materials like heavy-gauge stainless steel, cast iron, and hard-anodized aluminum, ensuring even heat distribution and longevity.

A significant emphasis is placed on creating pieces that are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing customers to personalize their kitchen aesthetic. This design-centric approach ensures that items like theDeep Cut Frying Panor theFull Stack Cookware Setcan be left on a stovetop or displayed openly, contributing to the overall decor of a modern kitchen.

Customer Experience and Brand Values

Greatjones operates primarily through its e-commerce platform, greatjones.co, providing a streamlined shopping experience with detailed product guides, recipe inspiration, and clear information on care and maintenance. The brand narrative strongly emphasizes empowerment in the kitchen, promoting confidence for cooks of all skill levels. Their content often highlights the versatility of their products, showing how a single piece like theHoly Sheet Pancan be used for roasting, baking, and even serving.

The company's values extend to a focus on durability and reducing waste, challenging the disposable nature of some mass-market cookware. By creating products built to last for decades, Greatjones aligns with a more sustainable consumption model. Their direct-to-consumer model allows them to maintain quality control and offer their premium products at a more accessible price point than traditional luxury kitchenware brands.

Target Audience and Market Position

Greatjones effectively targets millennial and Gen Z home cooks who value design, quality, and brand story. Their audience appreciates a curated, less-is-more approach to outfitting their homes and seeks products that deliver multifunctional performance without sacrificing style. The brand smartly fills a gap in the market between basic big-box store cookware and prohibitively expensive professional or designer brands.

Through engaging storytelling, practical recipe content, and a strong visual identity, Greatjones.co serves as more than just a store; it is a resource for modern cooking enthusiasts. The website functions as a hub for their community, offering inspiration that encourages customers to fully utilize their kitchen tools and embrace the creative process of cooking at home.

In summary, Greatjones has established itself as a distinctive voice in the cookware industry by championing a blend of robust craftsmanship, elegant design, and everyday practicality. Its product line simplifies the selection process for consumers while elevating the ritual of home cooking, making it an appealing choice for those looking to invest in kitchen essentials that will endure in both performance and style.