Gretna Green Weddings and Marriage Venues in Scotland
Based on authentic user experiences
Debbie Crossan
6737 reviews
N/A
9 months ago
Gretna Hall Hotel
Decided to choose hotel for overnight stay for 18 year Wedding Anniversary as previous experiences were very good and checked reviews still good First issue when we arrived was like wacky races trying to find parking space as there was a wedding on and they had more staff in than normal common sense would say that as probably weddings on a weekly if not daily basis there would be a parking system in place with allocated spaces for wedding party guests paying guests and also staff instead of a free for all maybe if they had so many staff in someone should have been out there advising where to park as well We then went to Reception and i was asked for a debit card for security fine but didn t inform me that they would take a 1 of my account not the amount but the principle and then instead of paying balance of booking when leaving we had to pay it when arriving never done that before also not informed that in order for lights etc to work we would need to put card in slot in wall in room So we then got to room that is supposedly an easy access room for wheelchair users etc the room was like an oven and only has double doors that open out to small pation area not very security concious no fan in room either should be available without having to ask for it especially in the heat we have been having and the fact you can t leave the door open when not in room the room was also very small and claustraphobic The food was ok i thought but when i returned home i was very unwell with upset stomach etc after breakfast i used the facilities and in the same toilet there was a staff member who left without washing their hands have we not came out from a pandemic where it was mandatory to wash hands and cleanliness has that bee forgotten so important but regardless hand washing after toilet common sense So disappointed will not return do not waste your hard earned money choose somewhere else
Liz
6737 reviews
N/A
9 months ago
I purchased a scarf online on November
I purchased a scarf online on November 19th with payment taken Have sent two chaser emails but no response and no scarf Is this a scam
Peter
6737 reviews
N/A
9 months ago
This is next to Springfield area of
This is next to Springfield area of Dumfries inbread place not very nice people at all Nothing worth seeing dog mess and dog urine every where
Stuart
6737 reviews
N/A
9 months ago
Terrible customer service
Terrible customer service Ordered a Harris Tweed bag for a Birthday with 1-2 days delivery 7 shipping To start the bag arrived in the wrong colour I promptly sent it back that day and was told the bag was going to be sent out in the correct colour the same day seemed helpful now over 10 days later I still had no bag and birthday had past I phoned and was told I d get a phone call back around 40mins later they found the bag still in the warehouse and hadn t been sent at all Offering no solution other than to send it out now or a refund I gave the Company two chances and on both occasions they failed to deliver so that s 100 failure rate I can t imagine how many other people are in this situation and how many more people will be left unhappy after shopping here I d suggest to stay away pay a little more elsewhere and get the correct product delivered
Christopher
6737 reviews
N/A
9 months ago
Sadly Ordered clothes from this store
Ordered clothes from this store allowed me to order and took my money Then a very curt email stating the item is now sold out with absolutely no apology or resolution I d strongly recommend you don t order from here
Ronald Malcolm Johnson
6737 reviews
N/A
9 months ago
POOR FOOD FOR THE HUNGRY TRAVELLER
Called in on our way back from Scotland with a coach holiday Decided to have a meal there - BIG MISTAKE Lukewarm soup - stale rolls - cold undercooked bacon cold beans hard slabs of fried bread and hash browns P SS-POT POOR We WILL NOT be eating here again AVOID
Alex smashbross
6737 reviews
N/A
9 months ago
I bought a keepsake box of shortbread
I bought online a keepsake tin of shortbread Walkers with Gretnagreen com The box arrived slightly damaged which I wouldn t have minded if it had been bought the shortbread for myself but my intention was to give it as a keepsake tin gift to a friend Why do Gretnagreen pack it so poorly Tins are easy to bash or dent we all know that On top of all the Best Before Date is only 20 days away Probably the shortbread is not stale haven t open it are still dry crunchy but the point is that it was for a gift and to see that Best Before Date does not look any good No bother buying online next time
Leon
6737 reviews
N/A
9 months ago
A company with low morals
I took a day off work for a job interview with Gretna Green Ltd as Digital marketing manager and they cancelled the interview last minute saying they had hired someone If you have a process for interviews you should stick to it A company with low morals
Emma
6737 reviews
N/A
9 months ago
I booked through booking com
I booked through booking com my fiancee died and they wouldn t cancel my booking com free of charge despite having 8 weeks notice They said it was booking coms policy Booking com said it was there policy not to cancel despite their website saying they are free cancellation All they had to say to booking com is there would be no charge Like how they are compassionate understanding
Zain Said
6737 reviews
N/A
9 months ago
Buy elsewhere if you want you goods Scam warning
Purchased a Christmas gift online only to be told 5 days later after taking payment that due to high demand the item is out of stock and they will issue a full refund If you are looking to buy something and want it delivered in time especially a high demand item shop elsewhere Absolute amateurs playing shop
