Guitarcenter Reviews

Never Shop at Guitar Center They Rip You Off

I purchased two expensive cables and only received one After multiple attempts to resolve the issue through customer service it s now been over a month with no cable or refund I m being ripped off for 60 After shopping instore and online multiple times with this store I am now DONE I ll spend my hard earned money elsewhere where I m treated as an Honest Customer

If I could give a score of zero stars I would

Purchased a high-end guitar from guitar center It was delivered as promised but the price was different than what was told to me by the sales associate Tried to contact guitar center about this and nobody can seem to speak to me about this The gear advisors tell me that a supervisor will call but they never do I ve left countless messages and have been told that they are always going to call me tomorrow Apparently tomorrow doesn t come Do yourself and switch over to another company

Here I am again

Here I am again one week after sending an email to Guitar Center asking them to remove my account or disable their endless SPAM options which we are not allowed to just because they force us to call them to do that I ll keep posting here until they solve this issue that s been going on forever

Hard to put into words how toxic this

Hard to put into words how toxic this company is Nothing but beaten up heavily used gear in stock that is listed as new Company lists items as in stock that they do not have and will not ever receive Employees that are so incompetent and uselss the only place that will hire them is Guitar Center I can t believe they are still in business Guitar Center effectively ran most brick-and-mortar stores out of business then ruined the retail landscape for musical instruments by becoming the nation s largest fraud of a shop AVOID AT ALL COSTS

Fort Collins CO Experience

It is reprehensible to sell a 16 year old girl with dreams of learning to play a guitar for 500 and a case for 200 and not mention that it must be carefully humidity controlled or it will warp to the point of being unplayable And when she comes in and shows what happened not to do jack to make things right

Deal with it

Bought a guitar and lessons for my 6 yr old granddaughter her last two lessons were horrible the room next to her room they were practicing drums which was very distracting Complained and was told by the lesson manager Jodie nothing she can do about it Just have to deal with it Spoke to store manager and told basically the same thing Nothing he can do Poor management and customer service Would never go back or recommend this business to anyone

Musicians Fiend

Musicians Friend More like Musicians FIEND Gladly took my money over 400 for a guitar order that showed up THREE WEEKS LATE - PRE-DAMAGED in the box - their Dublin location promises to replace it the next day in-store - and after driving aaall the way to Dublin they claim they re out of stock Then tried selling me on a lesser value guitar that was also broke - battery pack fell out when the clerk went to plug it in F that - F you - F Musicians Friend Guitar Center

Bought a digital piano and never

Bought a digital piano and never received it After much back and forth with them trying to trace the package I appreciate this was likely the fault of UPS not guitar center and over a month of time passed they suddenly claim it has been delivered I received no information about this supposed delivery until afterwards and no piano had shown up Now they refuse a refund I feel thoroughly scammed avoid risking your money

We were going to continue lessons until

We were talked down to by the lesson scheduler in Danvers MA He was very snarky and condescending when we asked a follow-up question to the last conversation we had to find out when a lesson would be that he said he would have to figure out the scheduling for Unfortunate Really didn t have to happen