Hardjewelry Reviews

Non-responsive and poorly run

They don t tell you till months later that they only ship a few times a year They are too busy spamming your email trying to justify not having supply in Then if you try and get refunded or talk with someone they will just ignore you This is a poorly managed scam of a company Buy elsewhere

I feel scammed

If I could give 0 stars I would Lied to everyone about shipping until after their big sale and is NOT responsive at all Then they had the AUDACITY to post on their story that they prioritize bigger orders I don t even think i m gonna get my order- it s still in utah waiting to be sent to ups and has been for 25 days I m so disappointed especially since I don t have a lot of money to spend for presents I still decided to get hard jewelry for my girlfriend for christmas because i thought the heart pendant would be a cool gift for her They told EVERYONE multiple times we would get our orders on time BEFORE christmas now her main present isn t here and i feel ripped off and like this place is a literal scam do better hard jewelry because im never ordering from you again unless you rectify this

Over a month later order hasn t even been shipped yet

I ordered a ring as a Christmas present Free shipping was supposed to ship out within 5-7 business days It s now been 20 business days no I didn t include Christmas and according to USPS the item hasn t yet even been shipped because even though a tracking number was FINALLY created the manufacturer hasn t yet given USPS the item to ship I doubt this ll even arrive before the gift recipient has to go back to college in another state Customer service has been completely unhelpful and also gave me a different estimate for shipping than what is posted to their website They didn t respond when I pointed that out nor did they respond to my query about why USPS hasn t received the item to ship 7 days after they created the shipping label I will NEVER buy from this untrustworthy company again

false shipping information

literally said my package would be shipped to my house in 15-21 days it s been 28 he posted on his story saying if you got standard shipping he PRIORITIZES his customers whoever orders the most will be shipped out first and whoever ordered the least will be shipped out last that s not how u treat your customers not only that but my friend ordered something 3 days after i did and he got his stuff like 3 days later with standard shipping it s actually crazy no one is helping me the customer service is a joke he said everyone who ordered on black friday their package would come on time for christmas im really sad because i ve been such a huge hard jewelry fan for the longest time always purchasing stuff it makes me sad that ive been having this experience

Definitely a disappointment Maybe thieves or outright liars

I spent a lot of money on jewelry for my daughter for Christmas I ordered it November 24 and it still has not been delivered to USPS for shipping I asked the company to cancel the order The email response said they could not do that but I should return it when I receive it Their return policy was either created by a toddler or intended to prevent returns as it requires a handwritten note I do not trust that I would ever see the refund I will not buy from this company again

Don t expect to receive your purchase

Don t expect to receive your purchase in time for any occasion Order 1 1 2 months before Christmas Maybe you ll see it some time the following year Order a month before your kid s birthday Happy birthday kid I ve got nothing for you Well you get the picture Very disappointing

Very very slow delivery

I placed a pretty expensive order on December 4 2023 I have yet to receive it I have followed up and only get a form response to my email

Liars and thieves

Ordered jewelry for our nephew in November and I feel like we ve been scammed The bracelet never came we had a very unhappy boy who didn t get what he asked for on Christmas morning and it just goes to show you how evil companies like this are Hard jewelry is 100 a scam we ll be contacting our credit card company to report the charge from these people as theft DO NOT SHOP HERE